Meg Vaught

• Managing Editor/Creative Director/Journalist Designed and established local online community news blog publication in June 2008. Manage content including journalistic reporting, editing and creative design. Collect, research, and analyze newsworthy content and develop innovative story ideas. Compose and edit feature articles within established time frames. Design and maintain a growing social media network.

Determine and coordinate program logistics, including venue, caterer and audio visual availability/suitability.
Negotiate costs with venues in order to obtain best pricing for clients and stay within industry and client compliance guidelines, via utilization of Modest Meal calculator tool.
Execute and review all vendor contracts prior to booking. Full execution of any contract/guidelines includes communicating completion to program manager and saving the final document(s) accurately on the client drive.
Escalate venue and caterer requirements that fall outside of client(s) guidelines to Program Manager.
Prioritize workload and stay in constant communication with Director regarding venue/caterer planning workload.
Meet all meeting planning client performance metrics as directed by management.
Re-confirmation and/or final guest count calls to venues. (when applicable)
Adherence to industry compliance and client business rules as related to venue and caterer planning.
Verify sign-in sheets and receipts from client field representatives and cross-check all post-program reference documents for accuracy or discrepancy.
Itemization/coding of receipt costs, including utilization of a line cost calculators for venue-based programs.
Ability to work in client rep portal and correspond with the field representatives via phone and/or email regarding processing post program material(s).
Escalate post-program material requirements that fall outside of client(s) guidelines to Shared Services Managers or Director as well as to client field representatives.
Prioritize workload and stay in communication with Shared Services Director regarding post-program review and follow-up.
Meet all client closeout performance metrics as directed by management.
Adherence to industry compliance and client business rules as related to program closeout.

• Facilitate and manage marketing meetings in Zoom - ensure a smooth and professional experience for all participants. Key duties include admitting attendees, monitoring chat and Q&A, troubleshooting technical issues, managing participant audio/video, and assisting speakers with tasks like screen sharing.

• Provided high quality professional administrative assistance to multiple agents. Managed busy client email inbox. Maintained interactive client spreadsheets. Conducted client research and provided results within established timeframe. Responsible for website content writing, and updates. Managed calendars and scheduled meetings.

• Performed data-entry for several departments in busy healthcare marketing company, both in the office and remotely, making use of multiple databases and data collection systems.

• Executed and oversaw data reconciliation of marketing programs for several pharmaceutical clients, with emphasis on compliance with pharmaceutical standards. Reviewed data to ensure integrity, accuracy and validity. Assisted with the training of new employees, interpreting and communicating work procedures and company policies.

• Coordinated and orchestrated all aspects of pharmaceutical lunch and dinner meetings for multiple clients, including contacting and securing key speakers and venues, event promotion, organizing facilities and third-party service providers while ensuring that health and legal regulations were respected. Planned and coordinated menus, set up event details, rentals, and desired specialty items with client and venues. Guided clients through the planning process and during events. Provided onsite management for speaker training programs throughout the North East Corridor.

• Full time, lead receptionist on busy switchboard. Handled and redirected customer queries, managed all visitors, organized all incoming and outgoing mail operations and distribution including use of UPS and FedEx computer systems in addition to supervision and execution of large scale client mailings.