Meg Zambrana
Powell,OH
Summary
Dedicated and customer-focused individual with five years of experience in the restaurant industry. Proven ability to thrive in face paced environments. While ensuring top-notch service delivery. Eager to leverage strong intrapersonal skills and adaptability to excel in new professional challenges.
Overview
7
7
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
Westerville, OH
11.2022 - Current
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized and restocked supplies to support operations and team productivity.
- Processed payments on cash register and counted back bills and change to patrons.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Took orders from patrons and input selections into store computer system.
Dishwasher
The Winkiing Lizard Tavern
Westerville, OH
06.2017 - 07.2022
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Sanitized surfaces after each use following standard sanitation practices.
- Assisted chef with food measurements, preparation and storage when necessary.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Expo/Food Runner
The Winkiing Lizard Tavern
Westerville, OH
06.2017 - 07.2022
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Assisted in training new staff members on restaurant operations and procedures.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Hostess
The Winkiing Lizard Tavern
Westerville , OH
06.2017 - 07.2022
- Assisted in preparing the restaurant for opening and closing shifts.
- Accurately recorded customer information into reservation system.
- Assigned patrons to suitable tables according to server rotation.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Greeted guests upon arrival and provided them with menus.
- Contributed to team efforts by accomplishing related tasks as needed.
Education
High school diploma -
Skills
- Busser (4 years)
- Food Service (4 years)
- Food Preparation (4 years)
- Host/Hostess (4 years)
- Team Work
- Flexibility
- Food Safety
- Reliability
- Restaurant Experience
- Cleaning Experience
- Problem-solving
- Kitchen Experience
- Health Code Compliance
- Menu Memorization
- Customer Service
- Safe Food Handling
- Customer Engagement
- Positive Company Representation
Timeline
Crew Member
Raising Cane's Restaurants
11.2022 - Current
Dishwasher
The Winkiing Lizard Tavern
06.2017 - 07.2022
Expo/Food Runner
The Winkiing Lizard Tavern
06.2017 - 07.2022
Hostess
The Winkiing Lizard Tavern
06.2017 - 07.2022
High school diploma -
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