Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Megan Asafo-Agyei

Silver Spring,MD

Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Overview

6
6
years of professional experience

Work History

Business Analyst/Certified Scrum Master

United Health Care
01.2022 - Current
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Worked to provide continuous improvement for product development lifecycle.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Researched current trends to stay knowledgeable in Scrum methods.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Led cross-functional teams to successfully complete IT projects.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Facilitated daily Scrum meetings to debrief progress, troubleshoot snags and establish goals for following day.
  • Worked with team to identify capacity and set realistic sprint objectives.

Business Analyst II

Peace Health Care Inc
01.2020 - 01.2022
  • Works closely with the stakeholder (clients) in gathering and documenting requirements
  • Serves as a leading contributor in the design, development, and support for numerous project modules
  • Experience documenting communications, minutes, agendas, and presentations for stakeholder groups
  • Leads and manages requirements and analysis activities
  • Facilitates work sessions, ensuring the process stays on track
  • Articulates requirements, makes recommendations for process and business flows, develops consensus on requirements, and documents requirements via the approved process and templates
  • Interacts with functional and technical staff
  • Serves as primary contact with the Subject Matter Experts and the champion of their needs across the software development life cycle
  • Prepares release documentations by coordinating with the team to capture full scope of quarterly or monthly releases
  • Facilitates and manages meeting sessions with business owners, business system owners, development team, testing team, and process control team
  • Experience documenting communications, minutes, agendas, and presentations for stakeholder groups
  • Involves in Performance testing, Regression testing, System testing, and User Acceptance Testing (UAT)
  • Experience working in a fast-paced
  • Facilitates defect (bug) review meetings involving all stakeholders to review defects, identify the severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
  • Performed gap analysis to identify areas of improvement.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.

Business Analyst

ISI
01.2018 - 01.2020
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Created data models to support decision-making processes.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Generated business intelligence reports to inform strategic decision-making.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Performed gap analysis to identify areas of improvement.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.

Education

Bachelor of Science -

Morgan State University

Skills

  • Web Development Technologies
  • Public Speaking
  • Reviewing Test Scenarios
  • Meeting Participation
  • Stakeholder Negotiations
  • Atlassian JIRA
  • Planning Meetings
  • Customer Needs Assessments
  • Organizational Structure
  • Customer Interaction
  • Risk Identification
  • Customer Requirements Analysis
  • Sprint Planning
  • Development Team Trainings

Accomplishments

  • Certifications:
  • Certified Scrum Master (CSM)

Timeline

Business Analyst/Certified Scrum Master

United Health Care
01.2022 - Current

Business Analyst II

Peace Health Care Inc
01.2020 - 01.2022

Business Analyst

ISI
01.2018 - 01.2020

Bachelor of Science -

Morgan State University
Megan Asafo-Agyei