Megan Acker

MOS Medical Office Specialist

Family Medical Health Group

09.2022 - Current

Coordinated patient scheduling, check-in, check-out and payments for billing.
Received, recorded and filed medical payments by check, cash and credit card.
Used eCw to schedule appointments for doctor visits and procedures.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Answered phone calls and messages for family practice medical facility, scheduling appointments and handling patient inquiries.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Received and routed laboratory results to correct clinical staff members.
Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Adhered to strict HIPAA guidelines to protect patient privacy.

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