Megan Adams
Pittsburgh,PA
Summary
Accomplished in case management and client advocacy, I enhanced client satisfaction and streamlined processes at Jewish Family And Children Services. Skilled in crisis intervention and multidisciplinary collaboration, my work across various roles has consistently improved access to resources and support for vulnerable populations, demonstrating a strong commitment to social services excellence.
Overview
3
3
years of professional experience
Work History
Subcontractor
Jewish Family And Children Services
03.2024 - Current
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Public Health Case Aide
Survivor Link Americorps
08.2023 - Current
- Engaged in year-long interprofessional, intersectional professional development training on domestic violence, healthy relationships, and other forms of gender-based violence
- Facilitated three trainings about domestic violence in the Pittsburgh community to build capacity for public health and complementary agencies to serve domestic violence survivors.
- Engaged in two National Days of Service projects to coordinate and gather donations of essential items for vulnerable populations
Intern
Pittsburgh Action Against Rape
08.2023 - Current
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Provided crisis intervention services to ensure the safety of clients experiencing mental health emergencies.
Intern
International Rescue Committee, IRC
08.2022 - 05.2023
- Streamlined case management processes by maintaining organized client files and documentation.
- Facilitated transportation arrangements to medical appointments, job interviews, and other essential activities for clients.
- Participated in regular staff meetings and trainings to stay informed about updates in legislation, funding sources, or policy changes affecting refugee resettlement services.
Social Work Intern
Saol Project
05.2022 - 06.2022
- Educated clients on addiction''s impact on physical, mental, social, and emotional well-being, promoting greater self-awareness and motivation for change.
- Led psychoeducational workshops aimed at equipping clients with practical tools for coping with triggers, managing stressors, and preventing relapse.
- Developed strong rapport with clients and their families, fostering trust and open communication.
Intern
Boise Angels
05.2021 - 08.2021
- Built strong relationships with community partners to expand referral networks for adoption services.
- Improved agency efficiency by maintaining accurate case files, documentation, and database records.
- Contributed to team goals by participating in staff meetings, trainings, and professional development opportunities focused on best practices in adoption services.
Education
Masters of Social Work - Direct Practice
University of Pittsburgh
Pittsburgh, PA08.2024
Bachelor of Social Work - Social Work
Boise State University
Boise, ID05.2023
Skills
- Case Management
- Client Advocacy
- Social Services
- Efficient under pressure
- Multidisciplinary team collaboration
- Crisis Intervention
- Case Documentation
- Domestic Violence Training
Timeline
Subcontractor
Jewish Family And Children Services
03.2024 - Current
Public Health Case Aide
Survivor Link Americorps
08.2023 - Current
Intern
Pittsburgh Action Against Rape
08.2023 - Current
Intern
International Rescue Committee, IRC
08.2022 - 05.2023
Social Work Intern
Saol Project
05.2022 - 06.2022
Intern
Boise Angels
05.2021 - 08.2021
Masters of Social Work - Direct Practice
University of Pittsburgh
Bachelor of Social Work - Social Work
Boise State University
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