Megan Akins
Marysville,CA
Summary
I am a highly-motivated Return to Work Coordinator in our Division of Safety and Management Division, with an administrative background and the desire to take on new challenges. I possess a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, and working hand-in-hand with organizational leaders to monitor and enhance key areas. I am a dedicated employee with a history of meeting company needs with consistent and organized practices. As well as skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Associate Personnel Analyst
Department Of Transportation-Caltrans
Marysville, CA
05.2023 - Current
- Assessed employee injury reports and determined eligibility for workers' compensation benefits.
- Maintained records on employee injuries, illnesses, treatments, and related expenses.
- Drafted letters to claimants informing them of their rights under the Workers' Compensation Act.
- Assisted in developing return-to-work programs for injured employees who are unable to perform their original job duties due to an illness or injury sustained at work.
- Collaborated with legal counsel when necessary in order to resolve complex issues related to individual worker's compensation cases.
- Advised supervisors on how best handle situations involving employee absences due a work-related injury or illness.
- Conducted independent research on local state laws pertaining to workers' compensation policies and procedures.
- Developed and implemented strategies to reduce workplace accidents, injuries, and costs associated with workers' compensation claims.
- Coordinated communication between employers, insurance carriers, attorneys and medical providers regarding the status of all open workers' compensation cases.
Administrative Technician
Yuba County
Marysville, CA
08.2020 - 04.2023
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Maintained personnel records, including applications, performance reports, payroll records and medical files.
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Gathered, assessed and interpreted data to prepare reports and offer recommendations to administrative executives.
- Collected and analyzed data and participated in meetings with key management staff.
- Maintained records containing confidential, sensitive and vital organizational information.
- Recommended improvements and modifications to established procedures, increasing company-wide productivity and efficiency.
- Interpreted personnel policies and procedures, utilizing findings to implement performance-driving improvements.
- Developed and prepared contracts, solicitations and other professional agreements and documentation.
- Drafted grant proposals to support emergency preparedness activities.
Eligibility Technician
Yuba County
Marysville , CA
12.2019 - 07.2020
- Conducted interviews with applicants, explaining benefits process and which programs were available.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Reviewed criteria for different aid programs to determine eligibility for various applicants.
- Analyzed information from interviews, educational, and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
- Attended departmental meetings, providing feedback to enhance future performance.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Managed intake of new claims and performed routine follow-ups.
Office Manager
Shintaffer Farms
Marysville, California
10.2018 - 07.2019
- Serve as main point of contact for outside vendors.
- Manage daily operations within the office.
- Oversee office inventory and timely reordering of supplies.
- Provide scheduling and ensured timely and effective allocation of resources and calendars.
- Coordinate office activities and operations to secure efficiency and compliance with company policies.
- Manage all payments processing, invoicing and collections tasks.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Assist in payroll, perform record-keeping and track time cards for all employees.
- Assembled and organize facts, data and information for meetings, hearings, briefings and reports.
- Maintain company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Administrative Assistant
Beeler Tractor Co.
Colusa, Ca
08.2015 - 10.2018
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Maintained accurate department and customer records while managing office duties, ordering materials, organizing workspaces, answering emails and making phone calls.
- Provided secretarial and office management support while building cooperative working relationships.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Collected and analyzed data and participated in meetings with key management staff.
- Gathered, assessed and interpreted data to prepare reports and offer recommendations to administrative executives.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information regarding warranty claims processing.
- Delivered excellent customer support and customer service experiences when interacting with large groups of people in a busy office.
- Interpreted personnel policies and procedures, utilizing findings to implement performance-driving improvements.
- Reviewed and analyzed departmental budgets to increase adherence.
- Monitored and managed project deliverables, progress and budget utilization.
- Operated pallet jack and forklift to load and unload shipments while observing all safety protocols.
- Coordinated with freight forwarders to expedite international shipments.
- Communicated with floor managers to determine merchandise placement.
Weighmaster
Knife River
Marysville, Ca
07.2012 - 08.2015
- Scheduled Asphalt Jobs.
- Operated scales and computerized weighing equipment to collect and record weight information on incoming and outgoing shipments.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Documented incoming and outgoing shipments and recorded all information in company databases.
- Completed annual MSHA/OSHA training in class setting.
- Supervised scale area and ensured continuous cleanliness and organization.
Education
Associate of Applied Business - Business Management
Eastern Gateway Community College
Steubenville, OH03.2023
Vocational - Medical Billing and Coding
Institute of Technology
Roseville, CA2011
High School Diploma -
Marysville High School
Marysville, CA2008
Skills
- Staff Scheduling
- Relationship building
- Reliable & trustworthy
- Organizational skills
- Data management
- Planning and Prioritization
- Contract Administration
- Document Review
- Conflict resolution
- Training & development
- Spreadsheet development
- File and data retrieval systems
- Schedule management
- Microsoft Office
- Report Development
- Applicant Support and Service
- Recordkeeping and Data Input
- Sensitive Document Disposal
- Problem Resolution
- Payroll Oversight
- Performance Evaluations
- Policy Management
- Records and Database Management
- Organizational Development
- Employee Relations
- Workers Compensation
- Benefits Administration
- Diversity and Inclusion
Timeline
Associate Personnel Analyst
Department Of Transportation-Caltrans
05.2023 - Current
Administrative Technician
Yuba County
08.2020 - 04.2023
Eligibility Technician
Yuba County
12.2019 - 07.2020
Office Manager
Shintaffer Farms
10.2018 - 07.2019
Administrative Assistant
Beeler Tractor Co.
08.2015 - 10.2018
Weighmaster
Knife River
07.2012 - 08.2015
Associate of Applied Business - Business Management
Eastern Gateway Community College
Vocational - Medical Billing and Coding
Institute of Technology
High School Diploma -
Marysville High School
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