Megan Alcantara
Upland,CA
Summary
Team player and bilingual communicator with a proven track record at Slammers FC, enhancing team performance and streamlining operations. Expert in fostering community engagement and leveraging innovation skills for strategic development. Excelled in customer service, demonstrating exceptional organization and teamwork. Achieved significant improvements in athlete and client satisfaction through effective collaboration and a friendly, positive attitude.
Overview
4
4
years of professional experience
Work History
Field Marshall
Slammers FC
Orange County, CA
08.2023 - Current
- Direct design, development, and maintenance of systems resources to meet the department's program needs
- Streamline information management by implementing an efficient filing system for both physical and digital records
- Frequently managing website content updates to ensure accurate and up-to-date information was available to the public at all times
- Communicate effectively with referees during matches as needed while maintaining professionalism at all times
Nail Technician
Self-employeed
Rialto, CA
09.2022 - Current
- Establish a strong client relationship through exceptional customer service and communication skills
- Develop and maintain strong relationships with customers to increase loyalty, trust, and satisfaction
- Sterilize and sanitize beauty tools and equipment to maintain hygiene and safety protocols
Junior Assistant Coach
Slammers FC
Cypress, CA
09.2023 - 11.2023
- Developed strong relationships with athletes' families to maintain open lines of communication regarding progress and expectations
- Promoted a positive team culture through effective communication and conflict-resolution techniques
- Enhanced athlete motivation with personalized feedback and goal-setting sessions
- Advised head coach on discipline, performance, and other decision-making areas
Student Athletic Trainer
Athletic Trainer
Rialto High School
04.2020 - 05.2023
- Communicated with the head trainer about patient needs
- Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns
- Prescribed treatments such as rest, ice, compression, and elevation
- Bolstered team morale by providing emotional support and encouragement to injured athletes during their recovery process
Education
Associate of Science - Diagnostic Medical Sonography
Cypress College
Cypress, CA05.2025
Skills
- Bilingual
- Leadership
- Innovation Skills
- Community Engagement
- Organization
- Teamwork and Collaboration
- Punctual
- Innovated
- Flexible
- Friendly, Positive Attitude
- Excellent Customer Service
Timeline
Junior Assistant Coach
Slammers FC
09.2023 - 11.2023
Field Marshall
Slammers FC
08.2023 - Current
Nail Technician
Self-employeed
09.2022 - Current
Student Athletic Trainer
Athletic Trainer
04.2020 - 05.2023
Associate of Science - Diagnostic Medical Sonography
Cypress College