Megan Allen
Fairfax,VA
Summary
Resourceful and innovative Instructional Designer with 9 years of experience in education and curriculum development for a large group of diverse individuals. Offering insightful analysis of content and design to create value-added learning programs that achieve desired performance outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs. History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certificate
5
5
years of post-secondary education
Work History
Executive Assistant to the CGO and CMO
EmpowerHome
10.2021 - Current
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and members of leadership using advanced software proficiencies.
- Research and prepare data for expansion opportunities to include market specific data, competitor information, projected costs, etc.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for leadership team and executives.
- Worked with senior management to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Prepared meeting agendas and briefing papers for members of leadership and executive team.
- Developed complex tracking systems to monitor ROI from multiple lead pillars
Director of Operations
The Dawn Burt Team, Keller Williams Realty
07.2019 - 10.2021
- Provided documentation of processes to comply with regulations and company policies.
- Assisted with marketing strategy creation and advertising initiatives to better promote the team to the public.
- Created marketing materials including business cards, flyers for open houses, and graphics to encourage page interaction on social media platforms.
- Maintained over 40 real estate transactions regularly by communicating with clients, lenders and cooperating agents weekly
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Managed Social Media marketing and accounts for organization, posting weekly to maintain community interest and client interaction.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Managed client database with over 15,000 contacts.
- Cultivated and strengthened lasting client relationships by developing and utilizing our client database and making frequent contact by phone, email, etc.
- Created, ran, and updated automatic system plans to automate functionary elements of business using complex management software.
- Supported and ensured marketing for all sales and team agendas to include recruiting measures.
- Eased team transitions and new employee orientation through effective training and development.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Built, implemented, and managed all systems for sellers, buyers, lead generation, database management, information management, and back-office support.
- Responsible for overseeing all financial systems, including bookkeeper, paying bills, handling payroll, ensuring collection of commissions, maintaining budget, and generating financial reports.
- Maintained and built operations manual that documents all systems and standards.
- Responsible for hiring, training, consulting, and holding accountable all additional administrative team members.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Language Arts Teacher
Woodlawn Beach Middle School
Gulf Breeze, FL
05.2017 - 07.2019
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked as "STEAM Innovator" for Santa Rosa County - went to monthly trainings on how to implement multiple types of technology and multimedia into educational settings.
- Organized and structured over 1,000 students into different groups for positive behavioral program and tracked rosters and data throughout year to manage program's success rate.
- Manage sensitive student and personnel information.
- Analyzed data to base lessons on students’ academic abilities and levels and then differentiated lessons to improve lesson presentation to individual needs
- Consistently received "highly effective" rating for all of my years of service in Santa Rosa County.
- Administered assessments and standardized tests to evaluate student progress.
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
- Helped students develop academic, social and emotional skills for long-term success.
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
- Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
- Completed in-service and additional training to maintain professional growth.
- Worked with administrators on behavioral issues to support needs of all students.
- Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
Language Arts Teacher
Avalon Middle School
Milton, FL
02.2014 - 05.2017
- Served as Language Arts Department Head, managing group of 10 peers and working to develop and implement strategies to increase effectiveness in the classroom.
- Beta Club head sponsor - secured funding, organized fundraisers, managed budget and was responsible for more than 50 students at meetings and events.
- Administered assessments and standardized tests to evaluate student progress.
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
- Helped students develop academic, social and emotional skills for long-term success.
- Completed in-service and additional training to maintain professional growth.
- Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
Language Arts Teacher
Milton High School
Milton, FL
11.2013 - 02.2014
- Advanced and general education o Analyzed data to base lessons on students’ academic abilities and levels.
- Differentiated lessons to better suit students’ needs.
- Helped bring students from 44% pass rate on writing test to 55% pass rate within 3 months.
- Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
- Cultivated relationships with parents for complete support network.
- Kept classroom organized, clean, and safe for all students and visitors.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
- Administered assessments and standardized tests to evaluate student progress.
Language Arts Teacher
Cowan Road Middle School
Griffin, GA
07.2011 - 05.2013
- Presented information to Department of Education and Board of Education in the state of Georgia on how to use graphic organizers and data analysis in educational settings.
- Administered assessments and standardized tests to evaluate student progress.
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
- Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
- Worked with administrators on behavioral issues to support needs of all students.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Customer Service Representative
Best Buy
Athens
11.2009 - 05.2011
- Handled and managed large sums of money including transactions and register accountability.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
Bachelor of Science - Middle Grades Language Arts And Social Studies
The University of Georgia
Athens, GA 08.2006 - 08.2011
Skills
- Instructional Design
- Course Material Creation
- Learning Strategies
- Data Research and Compilation
- Learning And Development
- Effective Communication
- Process Development and Streamlining
- CRM Operation and Development
- Deadline Management
- Information Security
- Detail-Oriented
- Administrative Oversight
- Management Team Leadership
- Systems Organization
- Multimedia Communications
Certification
- Real Estate Sales Associate License - October 2019-Present
- Middle Grades English Education - July 2013-Present
- Middle Grades Social Sciences Education - July 2013-Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You don't have to be great to start, but you have to start to be great.
Zig Ziglar
Timeline
Executive Assistant to the CGO and CMO
EmpowerHome
10.2021 - Current
Director of Operations
The Dawn Burt Team, Keller Williams Realty
07.2019 - 10.2021
Language Arts Teacher
Woodlawn Beach Middle School
05.2017 - 07.2019
Language Arts Teacher
Avalon Middle School
02.2014 - 05.2017
Language Arts Teacher
Milton High School
11.2013 - 02.2014
Language Arts Teacher
Cowan Road Middle School
07.2011 - 05.2013
Customer Service Representative
Best Buy
11.2009 - 05.2011
Bachelor of Science - Middle Grades Language Arts And Social Studies
The University of Georgia
08.2006 - 08.2011