MEGAN ANDERS
Carlsbad,CA
Summary
Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience in multiple career settings accompanied by a plethora of skill sets.
Overview
10
10
years of professional experience
Work History
Implementation Specialist
CompuGroup Medical
Remote, CA
08.2023 - Current
- Developed training materials and procedures or trained users in proper use of hardware or software.
- Developed and documented implementation plans for new software systems.
- Conducted training sessions for users on how to use the newly implemented software program.
Ultrasound Technologist
Blossom Baby
Oceanside, CA
02.2019 - 08.2023
- Completed ultrasound exam and verified proper documentation in ultrasound reporting system to facilitate accurate record keeping
- Assisted in executing optimum quality ultrasound exams while obtaining images to support diagnosis documented.
- Assumed responsibility for mental and physical comfort of patients during ultrasound process.
Nanny
Care.com Inc
Carlsbad, CA
03.2016 - 03.2020
- Supported children in play activities, meals and snacks, hygiene and socialization
- Built positive and nurturing environments to support child social and emotional growth
- Assisted with light housekeeping duties, managed the household as well as running errands.
Receptionist
Hoehn Motors
Carlsbad, CA
09.2015 - 03.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns.
Assistant Manager
Foot Locker
Carlsbad, CA
01.2014 - 09.2015
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
Education
Associate of Science - Business administration
Palomar College
Skills
- Computer and Microsoft Proficiency
- Organizational and prompt
- Customer Complaint Resolution
- Appointment Booking
- Managing Operations and Efficiency
- Social Media Digital Marketing
- Radiologic Imaging Equipment
References
References available upon request
Timeline
Implementation Specialist
CompuGroup Medical
08.2023 - Current
Ultrasound Technologist
Blossom Baby
02.2019 - 08.2023
Nanny
Care.com Inc
03.2016 - 03.2020
Receptionist
Hoehn Motors
09.2015 - 03.2016
Assistant Manager
Foot Locker
01.2014 - 09.2015
Associate of Science - Business administration
Palomar College
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