Megan Apker
Alpena ,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Curbside Shopper
Meijer
05.2022 - Current
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Registration Assistant
Beaumont Hospital
12.2019 - 05.2022
- Facilitated efficient communication among staff members, leading to better patient care and experience overall.
- Resolved any discrepancies or errors found during audits of patient files, ensuring consistency across all records within the department.
- Improved patient registration process by streamlining documentation and data entry tasks.
- Developed a strong rapport with patients by providing empathetic support during their visit.
Head Hostess
Bob Evans Restaurant
01.2018 - 05.2022
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Education
High School Diploma -
Jefferson High School
Monroe, MI06.2018
Skills
- Speed and Efficiency
- Safety awareness
- Initiative-taking
- Healthcare experience
- Problem-Solving
- Exceptional communication
Certification
- BSL, MyMichigan Health - 7/5/23
Timeline
Curbside Shopper
Meijer
05.2022 - Current
Registration Assistant
Beaumont Hospital
12.2019 - 05.2022
Head Hostess
Bob Evans Restaurant
01.2018 - 05.2022
High School Diploma -
Jefferson High School