Megan Arbeeny
Old Bridge,NJ
Summary
Dynamic Sales and Merchandise Associate with a proven track record at White House Black Market, excelling in cash management and merchandise presentation. Leveraged strong communication skills to enhance customer satisfaction and drive repeat business, while effectively utilizing digital marketing strategies to engage a broad audience across social media platforms.
Overview
3
3
years of professional experience
Work History
Sales and Merchandise Associate
Coachella Music and Arts Festival: Rare Peeps
04.2023 - 04.2025
- Sales and Merchandise area at annual iconic music and arts festival:
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales area.
- Answered customer questions regarding merchandise.
- Greeted, serviced, and thanked all customers.
- Completed customer orders through digital sales/merchandise management system.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Sales Associate/ Merchandise Manager
White House Black Market
05.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Streamlined fitting room by assisting customers, promptly organizing unwanted items, provide accurate item count,soft awareness of potential theft, contacting management promptly.
- Maintained a clean and safe fitting room.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
Associate Of Arts In Digital Marketing - Digital Marketing
Fashion Institute of Design & Merchandising
Los Angeles, CA03.2025
Skills
- Retail experience
- Store organization
- Cash management b
- Merchandise presentation
- Digital marketing
- Adobe Photoshop
- Adobe After effects s
- Adobe Illustrator
- Adobe cds
- Microsoft Word
Additional Information
Willing to work long hours
Team Player
Holster brand loyalty
Deep knowledge of Hollister brand and its customer base
Timeline
Sales and Merchandise Associate
Coachella Music and Arts Festival: Rare Peeps
04.2023 - 04.2025
Sales Associate/ Merchandise Manager
White House Black Market
05.2022 - 12.2023
Associate Of Arts In Digital Marketing - Digital Marketing
Fashion Institute of Design & Merchandising
Similar Profiles
Meiya CarterMeiya Carter
Community Outreach Intern at Mount Vernon Music and Arts FestivalCommunity Outreach Intern at Mount Vernon Music and Arts Festival
Danielle BergeronDanielle Bergeron
Barback at Levitate Music and Arts FestivalBarback at Levitate Music and Arts Festival
Meiya CarterMeiya Carter
Community Outreach Intern at Mount Vernon Music and Arts FestivalCommunity Outreach Intern at Mount Vernon Music and Arts Festival
Martin SchneiderMartin Schneider
Volunteer at Three Little Kittens Rescue CenterVolunteer at Three Little Kittens Rescue Center
Olga ZadyrkaOlga Zadyrka
Patient Care Technician, Emergency Department at Hackensack Meridian Health Raritan Bay Medical CenterPatient Care Technician, Emergency Department at Hackensack Meridian Health Raritan Bay Medical Center