Megan Arsement
Monrovia,MD
Summary
Dynamic Activity Director at Northampton Manor Nursing and Rehabilitation, adept in program management and event organization. Successfully enhanced resident engagement through innovative activities, fostering a supportive community. Skilled in developing tailored programs, I effectively trained staff while ensuring compliance with regulations, significantly improving quality of life for residents.
Experienced with planning and executing diverse activities tailored to participant interests. Utilizes effective communication and organizational skills to ensure smooth program operations. Track record of fostering inclusive environments and enhancing participant experiences.
Overview
27
27
years of professional experience
Work History
Activity Director
Northampton Manor Nursing and Rehabilitation
04.2024 - Current
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Arranged outings as part of recreational program.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
Activities Assistant
Northampton Manor Nursing and Rehabilitation
10.2021 - 04.2024
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
Physical Therapist Technician
Frederick Primary Care Associates
06.2018 - 03.2020
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Retail Store Manager
Charles Tyrwhitt
10.2016 - 09.2017
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
Retail Sales Manager
Ann Taylor
06.2006 - 12.2012
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Recruited, hired and trained [Number] associates to develop into productive team members with excellent product knowledge.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
- Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Retail Store Manager
Express
08.1998 - 10.2004
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Education
No Degree - Allied Health
Howard Community College
Columbia, MDSkills
- Program Management
- Strong Organizational Proficiency
- Skilled in Organizing Events
- Program development
Timeline
Activity Director
Northampton Manor Nursing and Rehabilitation
04.2024 - Current
Activities Assistant
Northampton Manor Nursing and Rehabilitation
10.2021 - 04.2024
Physical Therapist Technician
Frederick Primary Care Associates
06.2018 - 03.2020
Retail Store Manager
Charles Tyrwhitt
10.2016 - 09.2017
Retail Sales Manager
Ann Taylor
06.2006 - 12.2012
Retail Store Manager
Express
08.1998 - 10.2004
No Degree - Allied Health
Howard Community College
Similar Profiles
Lindsey DeCadyLindsey DeCady
Receptionist at Northampton Manor Nursing And Rehabilitation CenteReceptionist at Northampton Manor Nursing And Rehabilitation Cente
Jodie M. SchmidtJodie M. Schmidt
Activity Assistant at Northampton Nursing and RehabilitationActivity Assistant at Northampton Nursing and Rehabilitation
Aliyah AtkinsAliyah Atkins
Certified Nursing Assistant at Corvallis Manor Nursing and RehabilitationCertified Nursing Assistant at Corvallis Manor Nursing and Rehabilitation