Summary
Work History
Education
Skills
Certification
Hobbies and Interests
Work Availability
References
Quote
Timeline
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Megan Ashford

Megan Ashford

Santa Fe

Summary

Experienced Office Manager, Creative Coordinator-to-be with 10+ years of experience in Office Management and Office Support roles. Motivated and dedicated self-starter with a creative mindset and a passion for collaboration and system optimization. Looking to bring my skills and experience to contribute to a dynamic team.

Work History

Office Manager

Santa Fe Mobile MD
Santa Fe
08.2022 - Current
  • Develop and implement efficient office policies and procedures to streamline administrative processes and improve productivity
  • Identify areas for improvement and implement strategies to enhance employee satisfaction and engagement
  • Analyze office workflow and identify bottlenecks or inefficiencies
  • Develop and implement solutions to optimize workflow and improve overall productivity
  • Implement and maintain effective communication channels between the office manager and employees to ensure clear and efficient flow of information
  • Develop and maintain a strong network of healthcare providers for referrals and partnerships to support the company's growth and expansion goals
  • Manage the scheduling and coordination of medical appointments for patients, ensuring efficient use of healthcare providers' time and minimizing patient wait times
  • Developed and implemented a social media strategy to improve the clinic's online presence, attract new clients, and engage with the existing client base

Veterinary Receptionist

Valley Veterinary Clinic
Pojoaque, NM
01.2018 - 01.2020
  • Implemented a system for weekly team meetings to improve communication between employees, took notes, and posted meeting minutes
  • Assisted in the training and supervision of new veterinary receptionists to ensure seamless operations and excellent customer service
  • Managed inventory of office supplies, including ordering and restocking as needed, to ensure smooth operations and availability of necessary resources for the veterinary clinic
  • Collaborated with veterinary technicians and doctors to ensure efficient workflow and timely completion of procedures and surgeries
  • Assisted in monitoring and maintaining the cleanliness and hygiene of the clinic, including cleaning and sanitizing exam rooms, waiting areas, and common areas
  • Provided support in handling and recording confidential client information, ensuring compliance with privacy regulations and maintaining the highest levels of confidentiality
  • Assisted in maintaining a clean and organized reception area, including disinfecting surfaces, restocking supplies, and organizing paperwork

Medical Receptionist

New West Physicians
Arvada, CO
01.2015 - 01.2018
  • Maintained accurate patient records and ensured HIPAA compliance
  • Ensured efficient patient flow by managing appointment scheduling and coordinating with medical staff
  • Maintained a high level of professionalism and confidentiality when handling sensitive patient information and interactions
  • Assisted in training new medical receptionists to ensure consistent and high-quality customer service
  • Provided excellent customer service to patients, including greeting and assisting them with any needs or concerns they may have
  • Maintained a clean and organized reception area to create a welcoming and professional environment for patients

Office Manager

Image API
Austin, TX
01.2013 - 01.2015
  • Managed office facilities and ensure a safe and comfortable working environment for all employees
  • Implemented and maintained a digital filing system to improve efficiency and organization in the office
  • Developed and implemented office policies and procedures to improve efficiency and productivity
  • Developed and coordinated employee recognition programs to foster a positive and inclusive work environment
  • Coordinated with the HR department to ensure compliance with all employment laws and regulations, including but not limited to HIPAA and OSHA
  • Coordinated with the sales team to provide administrative support and maintain all formal project correspondence with customers
  • Managed office budget and expenses to ensure financial efficiency and cost-effectiveness

Education

Biology/Biological Sciences, General -

Santa Fe Community College
01.2020

Wildlife Biology -

Front Range Community College
01.2018

High School Diploma -

Cy-Fair High School
01.2008

Skills

  • Event Management
  • Scheduling
  • Google Suite
  • Microsoft Excel
  • Priority Management
  • Senior Leadership Support
  • Office Management
  • Inventory Control
  • Administrative Oversight
  • Workflow Optimization
  • Organizational Skills
  • Travel Coordination
  • Staff Training
  • Conflict Management
  • Scheduling and Calendar Management
  • Organizational skills
  • Office management
  • Clerical support
  • Administrative support
  • Travel coordination
  • Clear oral/written communication
  • Office administration

Certification

  • Currently taking a course in Project Management through PMI.

Hobbies and Interests

I love learning about medicinal plants, herbalism, foraging, and anthroposophy. I also do some silversmithing in my spare time.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References

References available upon request.

Quote

One of the deep secrets of life is that all that is really worth doing is what we do for others.
Lewis Carroll

Timeline

Office Manager

Santa Fe Mobile MD
08.2022 - Current

Veterinary Receptionist

Valley Veterinary Clinic
01.2018 - 01.2020

Medical Receptionist

New West Physicians
01.2015 - 01.2018

Office Manager

Image API
01.2013 - 01.2015

Biology/Biological Sciences, General -

Santa Fe Community College

Wildlife Biology -

Front Range Community College

High School Diploma -

Cy-Fair High School
  • Currently taking a course in Project Management through PMI.

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Megan Ashford