Summary
Overview
Work History
Education
Skills
Timeline
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Megan Auerbach

North Babylon

Summary

Dedicated and detail-oriented professional with extensive experience in administrative support, office management, and legal environments. Ability to manage confidential information, organize court-related documentation, and provide excellent customer service in a fast-paced setting. Looking to leverage my strong communication, time management, and organizational skills as a Secretary to Court Judge.

Overview

11
11
years of professional experience

Work History

Office Facilitator

Seacoast Distributors
04.2023 - Current
  • Organized and maintained confidential files and records, ensuring efficiency and accuracy in handling sensitive information.
  • Managed office workflow to optimize processes, facilitating smooth operations for multiple teams.
  • Provided administrative support such as scheduling meetings, redirecting calls, and disseminating correspondence.
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Assisted with vendor relationships, contracts, and office expenditures, ensuring compliance with office budgets.
  • Supported customer inquiries and complaints, maintaining a high level of professionalism in handling concerns.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Brow Artist

Brow Society NYC
01.2020 - 04.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Promoted a welcoming environment that fostered open communication about client concerns or preferences.
  • Developed customized brow design plans based on individual facial features and preferences.
  • Enhanced client satisfaction by providing personalized brow shaping and styling services.
  • Consulted with clients during appointments to understand their needs and deliver tailored results accordingly.
  • Strengthened brand reputation by sharing before-and-after photos of client transformations on social media platforms.
  • Established strong rapport with clients, leading to increased trust and long-lasting relationships.
  • Assisted in training new staff members on best practices for delivering outstanding brow services consistently.
  • Efficiently managed appointment scheduling, accommodating last-minute requests while minimizing downtime between clients where possible.
  • Evaluated the effectiveness of various products for use in services, recommending improvements or alternatives as needed.
  • Received consistent positive feedback from clients regarding the quality of work and overall experience.
  • Increased customer loyalty through exceptional service, resulting in repeat bookings and referrals.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Answered phone calls and emails to schedule client appointments.

Esthetician

HUSH Spa
10.2018 - 12.2019
  • Implemented safety measures for client comfort and health during all procedures.
  • Executed makeup applications for special events to enhance client confidence and satisfaction.
  • Promoted retail products for enhanced skincare routines to increase client satisfaction and loyalty.
  • Engaged in continuous education to enhance skills and expand treatment offerings.
  • Maintained cleanliness and organization of treatment rooms for client comfort.
  • Sterilized equipment for patient treatments.
  • Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
  • Improved clientele retention with exceptional customer service and follow-up care.
  • Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
  • Handled busy schedules and stayed on top of key deadlines.
  • Reduced no-shows through timely appointment reminders via phone calls or text messages.

Office Manager

GZB Realty
05.2016 - 09.2017
  • Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Improved office efficiency by coordinating maintenance services and managing vendor relationships effectively.
  • Organized training sessions for new hires, ensuring they were equipped with the necessary knowledge to excel in their roles.
  • Ensured compliance with industry regulations by maintaining accurate records and staying current on licensing requirements for agents.
  • Maintained a high level of organization in shared spaces such as conference rooms or break areas, contributing to a professional and efficient work environment.
  • Assisted in contract negotiations, contributing to successful closings for both buyers and sellers.
  • Streamlined office operations by implementing efficient administrative procedures and digital filing systems.
  • Coordinated property showings, scheduling appointments for agents while maintaining organized documentation.
  • Managed financial transactions, ensuring accurate bookkeeping and timely processing of payments.
  • Facilitated communication between legal professionals, assisting in document preparation during closing processes.
  • Supported agents in their daily tasks, fostering a collaborative work environment that increased overall productivity.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.

Paralegal

Lefkowicz & Gottfried, LLP
02.2016 - 05.2016
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Created detailed closing checklists to ensure accuracy and completeness of required documentation prior to finalizing transactions.
  • Supported attorneys in drafting legal pleadings for real estate matters including foreclosures, evictions, or zoning appeals cases.
  • Prepared legal documents such as deeds, mortgages, and leases to facilitate smooth real estate transactions.
  • Collaborated with clients, attorneys, and lenders to address issues promptly and maintain positive working relationships.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.

Paralegal

Gary J. Dmoch and Associates
07.2015 - 02.2016
  • Drafted and prepared legal documents for real estate closings, including Deeds and Power of Attorney.
  • Coordinated with various parties for timely scheduling of closings and ensured all necessary paperwork was prepared and submitted.
  • Managed client files, ensuring proper organization and confidentiality of legal documents.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
  • Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
  • Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
  • Improved accuracy in document management through meticulous proofreading and editing of legal documents.
  • Assisted lawyers with materials preparation for internal and external training events.
  • Provided essential support during arbitration proceedings, ensuring all necessary documents were available for attorney reference.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.

Teacher's Assistant

St. Joan Of Arc Catholic School
09.2013 - 06.2015
  • Developed strong relationships with students to foster trust and open communication.
  • Assisted in classroom management for creating a positive learning environment.
  • Supported classroom activities by assisting teachers with lesson preparation and material organization.
  • Prepared and maintained a tidy classroom environment to promote focus and productivity.
  • Coordinated after school tutoring hours with other teachers to help students in need of extra attention.
  • Managed after school programs' day-to-day operations.
  • Ensured all proper documents were submitted to appropriate parties.

Education

Associate of Arts - Court Reporting

Plaza College
Forest Hills, NY
01-2027

High School Diploma -

High School For Arts And Business
Corona
06-2011

Skills

  • Legal Documentation & Court Procedures: Experience in preparing legal documents, filing with courts, and assisting attorneys with case preparation
  • Confidentiality & Discretion: Skilled in handling sensitive information with care and professionalism
  • Communication & Customer Service: Excellent written and verbal communication skills, with a focus on clear, professional correspondence
  • Time Management & Organization: Proven ability to manage multiple priorities and meet deadlines in fast-paced environments

Timeline

Office Facilitator

Seacoast Distributors
04.2023 - Current

Brow Artist

Brow Society NYC
01.2020 - 04.2023

Esthetician

HUSH Spa
10.2018 - 12.2019

Office Manager

GZB Realty
05.2016 - 09.2017

Paralegal

Lefkowicz & Gottfried, LLP
02.2016 - 05.2016

Paralegal

Gary J. Dmoch and Associates
07.2015 - 02.2016

Teacher's Assistant

St. Joan Of Arc Catholic School
09.2013 - 06.2015

Associate of Arts - Court Reporting

Plaza College

High School Diploma -

High School For Arts And Business

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Megan Auerbach