Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Bader

Happy Valley,OR

Summary

Friendly and patient customer service representative with 3+ years of experience in assisting customers with many different inquiries. Offering Knowledge in conflict resolution, with a commitment to providing high quality service and building strong customer relationships.

Overview

5
5
years of professional experience

Work History

Production Bakery Support

New Seasons Market
Happy Valley, OR
07.2024 - Current
  • Prepares the packaging station for pre-shift work, shift turnover, and end-of-day breakdown.
  • Checks the quality, count, and condition of all food products prior to packaging.
  • Slicing, trimming, and finishing various bakery products.
  • Packaging of bakery items in specific containers, as instructed, including boxes, bags, Cambro food containers, clamshells, and other packaging as required.
  • Follows all established systems to maintain the consistency and integrity of the product.
  • Accurate recording of production amounts, waste/shrink, and time/temperature information on hard copy or computerized data entry, as required.
  • May assist in large-batch, from-scratch production of bakery items, including but not limited to artisan bread, sandwich bread, rolls, and/or all other specialty goods.
  • Adjust priorities and tasks as necessary to achieve daily packing and shipping goals.
  • Participates in picking orders and assembling product orders for delivery, as needed.
  • Maintains cleanliness, organization, and rotation of all areas, products, and supplies.
  • Handles damaged and spoiled products according to company policy.
  • Performs other duties and tasks as assigned.

Server/Bartender

KingPins Family Entertainment Center
Portland, OR
02.2021 - 06.2024
  • Set up the coffee station when needed, with coffee, hot water, sugar, tea, hot cocoa, and ice water.
  • Greet the guests with menus, and ensure they have the lane set up to their liking.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Quality and accuracy check orders before they are served, and serve them in a timely manner.
  • Prepare cocktails according to the recipe, as well as pouring on-tap beverages or opening canned and bottled beverages.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • I prepped house cocktail batches, cut and juiced fruit, and made any ingredients needed for cocktails (like simple syrup).
  • Stock and organize the liquor room and beer cooler.

Manager on Duty

McDonald's
Clackamas, OR
10.2019 - 09.2020
  • Clean food preparation equipment, work areas, counters or tables, and all dishes used.
  • Take orders from customers, and cook food requiring short preparation times according to customer requirements.
  • Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
  • Perform food preparation tasks, such as making burgers, wraps, salads, fried products, baking desserts, making blended beverages, making espresso coffees, and brewing coffee or tea.
  • Plan work on orders so that items served together are finished at the same time.
  • Perform general cleaning activities in the kitchen and dining areas.
  • Accept payments, make change, or write charge slips as necessary.
  • Perform closing tasks, such as shutting off outdoor lights, shutting off all food preparation tables and equipment, deck scrubbing floors, cleaning grills, cleaning the fry station and hopper, emptying and cleaning tea and coffee drums, cleaning out floor fridges and freezers, cleaning the sink area, turning off specific equipment, and shutting down the POS system.
  • Change tills, count the safe, and log the count into the computer.

Education

High School Diploma -

Clackamas High School
Clackamas, OR
02-2019

Skills

  • Adaptability
  • Works well with others
  • Coachable
  • Active Listener
  • Reliable
  • Conflict resolution

Timeline

Production Bakery Support

New Seasons Market
07.2024 - Current

Server/Bartender

KingPins Family Entertainment Center
02.2021 - 06.2024

Manager on Duty

McDonald's
10.2019 - 09.2020

High School Diploma -

Clackamas High School

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Megan Bader