Megan Barnett Westfall
Dunedin,FL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
14
14
years of professional experience
Work History
wellness tech / mental health support
The Wave International, LLC
03.2024 - Current
- Client checks - scan clients location and activity into EMR every 15-30 minutes
- Offer mental health support when clients need
- Pass medications to clients during medication pass time
- Performed 'Fire Watch' every 30 minutes - ensured there were no fire hazards
Assistant Store Manager
Best Smoke II
08.2023 - 03.2024
- Greeted customers as they entered the store
- Assisted customers locating products in the store
- Sales/Cashier
check out receptionist/medical assistant
VIPCare
10.2022 - 05.2023
- Answer incoming phone calls
- Schedule follow up and acute patient appointments
- Managed care
Shipping
Nordstrom
04.2022 - 07.2022
- Worked closely with shipping department to facilitate prompt product exchanges for customers.
- Streamlined shipping and receiving processes by implementing efficient inventory management systems.
- Helped team members with clean-up of customer area and shipping department.
- Coordinated shipping logistics for completed orders, guaranteeing prompt deliveries to clients.
Medical Assistant/Front Office Receptionist
Markou Medical Center
01.2018 - 10.2021
- Obtaining vital signs/drawing up and administering injections
- EMR and paper medical chart prep to ensure completeness and readiness for dr exam
- Triage incoming communication to providers and communicate recommendations to patient
Health and Physiatry
04.2017 - 11.2017
The Women's Group - Tampa
11.2016 - 02.2017
CCMA
Women's Care Florida
08.2012 - 07.2016
- Input imaging orders, lab test orders, and medication refills
- Assisted doctors in office exams and procedures
- Obtaining previous medical history, current complaints, and vital signs
Riverview Medical Group/American Health Network
02.2011 - 06.2012
Education
Certificate - Life Coach
David Key
UK10-2024
Medical Assistant -
Sanford Brown College
Indianapolis, Indiana01.2011
Skills
- Compassionate patient care
- Customer-focused mindset
- Upselling strategies
- Strong Work Ethic
- Fast Learner
- Patience and composure
- Reliability and punctuality
- Goal-oriented mindset
- Customer Service
- Cash Handling
- Guest Services
- Respectful
- Attention to detail
- Professional communication skills
Timeline
wellness tech / mental health support
The Wave International, LLC
03.2024 - Current
Assistant Store Manager
Best Smoke II
08.2023 - 03.2024
check out receptionist/medical assistant
VIPCare
10.2022 - 05.2023
Shipping
Nordstrom
04.2022 - 07.2022
Medical Assistant/Front Office Receptionist
Markou Medical Center
01.2018 - 10.2021
Health and Physiatry
04.2017 - 11.2017
The Women's Group - Tampa
11.2016 - 02.2017
CCMA
Women's Care Florida
08.2012 - 07.2016
Riverview Medical Group/American Health Network
02.2011 - 06.2012
Medical Assistant -
Sanford Brown College
Certificate - Life Coach
David Key
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