Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Barnett Westfall

Dunedin,FL

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

14
14
years of professional experience

Work History

wellness tech / mental health support

The Wave International, LLC
03.2024 - Current
  • Client checks - scan clients location and activity into EMR every 15-30 minutes
  • Offer mental health support when clients need
  • Pass medications to clients during medication pass time
  • Performed 'Fire Watch' every 30 minutes - ensured there were no fire hazards

Assistant Store Manager

Best Smoke II
08.2023 - 03.2024
  • Greeted customers as they entered the store
  • Assisted customers locating products in the store
  • Sales/Cashier

check out receptionist/medical assistant

VIPCare
10.2022 - 05.2023
  • Answer incoming phone calls
  • Schedule follow up and acute patient appointments
  • Managed care

Shipping

Nordstrom
04.2022 - 07.2022
  • Worked closely with shipping department to facilitate prompt product exchanges for customers.
  • Streamlined shipping and receiving processes by implementing efficient inventory management systems.
  • Helped team members with clean-up of customer area and shipping department.
  • Coordinated shipping logistics for completed orders, guaranteeing prompt deliveries to clients.

Medical Assistant/Front Office Receptionist

Markou Medical Center
01.2018 - 10.2021
  • Obtaining vital signs/drawing up and administering injections
  • EMR and paper medical chart prep to ensure completeness and readiness for dr exam
  • Triage incoming communication to providers and communicate recommendations to patient

Health and Physiatry
04.2017 - 11.2017

The Women's Group - Tampa
11.2016 - 02.2017

CCMA

Women's Care Florida
08.2012 - 07.2016
  • Input imaging orders, lab test orders, and medication refills
  • Assisted doctors in office exams and procedures
  • Obtaining previous medical history, current complaints, and vital signs

Riverview Medical Group/American Health Network
02.2011 - 06.2012

Education

Certificate - Life Coach

David Key
UK
10-2024

Medical Assistant -

Sanford Brown College
Indianapolis, Indiana
01.2011

Skills

  • Compassionate patient care
  • Customer-focused mindset
  • Upselling strategies
  • Strong Work Ethic
  • Fast Learner
  • Patience and composure
  • Reliability and punctuality
  • Goal-oriented mindset
  • Customer Service
  • Cash Handling
  • Guest Services
  • Respectful
  • Attention to detail
  • Professional communication skills

Timeline

wellness tech / mental health support

The Wave International, LLC
03.2024 - Current

Assistant Store Manager

Best Smoke II
08.2023 - 03.2024

check out receptionist/medical assistant

VIPCare
10.2022 - 05.2023

Shipping

Nordstrom
04.2022 - 07.2022

Medical Assistant/Front Office Receptionist

Markou Medical Center
01.2018 - 10.2021

Health and Physiatry
04.2017 - 11.2017

The Women's Group - Tampa
11.2016 - 02.2017

CCMA

Women's Care Florida
08.2012 - 07.2016

Riverview Medical Group/American Health Network
02.2011 - 06.2012

Medical Assistant -

Sanford Brown College

Certificate - Life Coach

David Key
Megan Barnett Westfall