Megan Barton
Center Operations Specialist
Lexington,SC
Summary
Dynamic leader with proven success in talent acquisition and team management, notably at United Service Organizations Inc. Excelled in volunteer coordination and onboarding, enhancing volunteer engagement and community visibility. Skilled in fostering teamwork and collaboration, achieving significant increases in participation and revenue. Expert in leveraging analytics for informed decisions, promoting continuous learning and professional growth.
Overview
16
16
years of professional experience
Work History
Center Operations Specialist
United Service Organizations Inc.
05.2022 - Current
- Enhanced volunteer engagement and retention by implementing comprehensive training programs and ongoing support.
- Increased community awareness of the organization through strategic marketing initiatives and well-planned events.
- Worked closely alongside other staff members during major fundraising events which resulted in increased participation from both volunteers and donors alike while also raising overall revenue generated.
- Partnered with local business leaders in order to create mutually beneficial opportunities that not only provided valuable resources for our organization but also led to increased visibility within the community itself.
- Managed aspects of program activities and services, overseeing operations of volunteers and mentors and personally corresponding with key donors.
- Led successful presentations to prospective donors and volunteers, resulting in increased partnerships and collaboration opportunities.
- Ensured accurate record-keeping of donation transactions, maintaining up-to-date donor information and financial records.
Store Manager
Starbucks
01.2020 - 05.2022
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Senior Team Leader
Target
02.2008 - 01.2020
- Implemented data-driven decision-making processes, leveraging analytics tools for informed business decisions.
- Influenced company policy formulation through active participation in management meetings and contributing valuable insights from a Senior Team Leader perspective.
- Championed a culture of continuous learning, fostering an environment conducive to professional growth and development.
- Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
- Mentored junior team members, providing guidance and support to enhance their career progression.
- Developed comprehensive training programs to equip team members with the necessary skills for success in their roles.
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
Education
Master of Education - Higher Education Administration
Columbia College
Columbia, SC 05.2001 -
Bachelor of Arts - History
University of South Carolina - Columbia
Columbia, SC 05.2001 -
Skills
Talent Acquisition
Team Management
Volunteer Coordination
Volunteer orientation and onboarding
Teamwork and Collaboration
Timeline
Center Operations Specialist
United Service Organizations Inc.
05.2022 - Current
Store Manager
Starbucks
01.2020 - 05.2022
Senior Team Leader
Target
02.2008 - 01.2020
Master of Education - Higher Education Administration
Columbia College
05.2001 -
Bachelor of Arts - History
University of South Carolina - Columbia
05.2001 -
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