Goal-oriented Social Work Intern looking to fulfill a Social Worker opportunity. Enjoys assisting clients to build and maintain healthy coping mechanisms to address their unique challenges. Passionate about developing and facilitating programs to support communities needs.
Hi, I’m
Megan Beaver
Therapist
Omaha,NE
Summary
Overview
10
years of professional experience
2
Certification
Work History
NTT DataLincoln, NE
Process and Communications Training Analyst
08.2018 - Current
Job overview
- Ensured proper tracking in newly created databases of all students and instructors' leaves, attendance, scores,and overall performance
- Created curricula, instructions, documents and written tests for various types of training courses
- Trained and mentored 10-30 new personnel hired per class
- Assessed additional needs based on training progress and collaborated with management to meet all requirements
- Prepared digital files, physical documents and work requests in compliance with company guidelines
- Transmitted documents, organized revisions and tracked changes
- Built and updated diverse documents, charts, tables and mail merges using various programs
LiveWatch Security LLCManhattan, KS
Team Lead
04.2017 - 07.2018
Job overview
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
- Researched complex problems and resolve issues in a timely manner for customers and team members
- Managed call flow, Zendesk tickets, and responded to technical support needs of customers and team members Exported customer data, created macros, snippets, and excel documents
- Motivated employees to increase productivity and maximize service quality with unique games
CivicPlusManhattan, KS
Business Development Specialist
09.2016 - 04.2017
Job overview
- Qualify prospects after thorough research and targeted marketing emails and phone calls
- Develop prospecting strategies, make travel appointments, follow-up with prospects, schedule on site and virtual demonstrations
- Build and maintain relationships with potential clients until they become sales-ready
Perkins Restaurant And BakerySioux City, IA
Server Bartender
08.2014 - 07.2016
Job overview
- Consistently provided professional, friendly and engaging service
- Worked as a team player to ensure all guests had an outstanding experience
Western Iowa Tech Community CollegeSioux City, IA
Academic Coach
01.2015 - 05.2016
Job overview
- Academic Coach for all Sociology courses
- Assist students with assignments, time management skills, and test preparation
Education
Western Iowa Teach Community CollegeSioux City, IA
Associate of Arts
2016
University Overview
- GPA: 3.6
- Vice President of Communication for the Beta Zeta Mu Chapter of Phi Theta Kappa
University of North DakotaGrand Forks, ND
Bachelor of Science from Social Work
05.2020
University Overview
Skills
- Strong interpersonal skills
- Referrals and networking
- Motivated team player
- Group facilitation
- Database management
- Life coaching
- Program development and Management
- Computer Savvy
Certification
- Certified Academic Coach
- Association of Talent Development Training Certification
Timeline
Process and Communications Training Analyst
NTT Data
08.2018 - Current
Team Lead
LiveWatch Security LLC
04.2017 - 07.2018
Business Development Specialist
CivicPlus
09.2016 - 04.2017
Academic Coach
Western Iowa Tech Community College
01.2015 - 05.2016
Server Bartender
Perkins Restaurant And Bakery
08.2014 - 07.2016
Western Iowa Teach Community College
Associate of Arts
University of North Dakota
Bachelor of Science from Social Work
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