Megan Belser
Morning View,KY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Speedway
Cold Spring, KY
09.2024 - Current
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Asst. Store Manager
G.R. grocery
Covington, KY
03.2022 - 06.2024
- I would asst with payroll, scheduling, orders an delivery's. I would stock an rotate shelf while running a deli an pos system.
- Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
- Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
- Managed inventory levels by monitoring stock levels and placing orders for ingredients and supplies as needed
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
- Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures
- Ensured food quality by inspecting ingredients for freshness and adhering to portion control guidelines
- Collaborated with team members to ensure smooth operation during busy periods while maintaining high-quality service
- Assisted in training new employees on deli operations including food preparation techniques and safety protocols
- Handled cash transactions accurately using POS system while providing friendly interactions with customers at checkout
- Implemented effective merchandising strategies to showcase deli products attractively for increased sales
- Resolved customer complaints or concerns promptly and professionally to maintain customer satisfaction
- Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Implemented new scheduling system that optimized staff allocation and reduced labor costs by XX%
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly
- Implemented cost-saving measures such as energy-efficient practices or waste reduction initiatives resulting in savings of XX%
- Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Developed employee schedules based on business needs while optimizing staffing levels during peak hours
- Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
- Increased overall store profitability by analyzing product performance data & adjusting pricing/markdowns accordingly
- Implemented customer loyalty programs resulting in a XX% increase in repeat business
- Collaborated with the management team to develop and implement operational policies and procedures
- Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
Package Handler
Edora logistics
Florence, KY
11.2021 - 06.2022
- I help navigate an deliver packages with my driver. Also helped load truck in the beginning of the shift.
- Efficiently loaded and unloaded merchandise from trucks, ensuring accurate counts and proper handling
- Collaborated with team members to prioritize tasks and meet daily loading/unloading goals
- Maintained a clean and organized work area, following safety protocols at all times
- Demonstrated attention to detail by inspecting incoming/outgoing shipments for damage or discrepancies
- Utilized inventory management systems to track and record merchandise movement accurately
- Implemented quality control measures to ensure that products met company standards before shipment
- Trained new employees on proper loading/unloading procedures, emphasizing safety guidelines
- Resolved any issues or concerns related to damaged goods or incorrect shipments promptly and effectively
- Achieved XX% reduction in loading/unloading time through process improvements and streamlined workflows
- Closely monitored inventory levels, anticipating needs for replenishment or reordering as necessary
- Maintained accurate records of received/returned merchandise using computerized tracking systems
- Packed outgoing orders securely using appropriate packaging materials based on product specifications
- Fulfilled customer orders accurately by picking/packing items according to order details/instructions
- Processed and fulfilled customer orders with a high level of accuracy and efficiency
- Utilized warehouse management system to track inventory levels, locate products, and update order statuses
- Performed quality checks on incoming and outgoing shipments to ensure product integrity
- Maintained a clean and organized work area, following safety protocols at all times
- Assisted in inventory counts and cycle counts to maintain accurate stock levels
- Achieved a XX% reduction in order processing time through implementation of streamlined processes
- Ensured compliance with company policies and procedures regarding shipping/receiving operations
- Managed returns process including inspecting returned items for damage or defects before restocking them appropriately
- Implemented barcode scanning system for improved tracking of returned items
- Maintained accurate records of returned merchandise including reasons for return
- Suggested improvements in packaging materials/processes resulting in XX% decrease in return rate due to damages during transit
Education
High school diploma -
Randall K. Cooper High School
Union, KYSkills
- Management
- Planograms
- POS
- Customer Service
- Freight Experience
- Inventory Control
- Merchandising
- Time Management
- Upselling
- Microsoft Office
- Guest Services
- Cash Handling
- Shift Management
- Sales
- Payroll
- Retail Management
- Microsoft Word
- Store Management Experience
- Recruiting
- Supervising Experience
- Organizational skills
- Leadership
- Commercial Cleaning
- Retail Sales
- Loss Prevention
- Shipping & Receiving
- Bookkeeping
- Assistant Manager Experience
Certification
ServSafe
Willing To Relocate
- Independence, KY
- California, KY
- Florence, KY
Personal Information
Authorized To Work: US for any employer
Timeline
Sales Associate
Speedway
09.2024 - Current
Asst. Store Manager
G.R. grocery
03.2022 - 06.2024
Package Handler
Edora logistics
11.2021 - 06.2022
High school diploma -
Randall K. Cooper High School