Megan Benear
North Little Rock,AR
Summary
- Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 75 pounds.
- Organized Patient Service Representative with 1 year of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
- Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.
- Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
- Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements.
Overview
8
8
years of professional experience
Work History
Picker
Amazon
Little Rock, AR
07.2023 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Scanned and verified UPC codes for all products to aid in identification.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Shift Manager
Taco Bell
North Little Rock, AR
05.2016 - 02.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Inventory Specialist
Walgreens
Little Rock, AR
01.2022 - 04.2023
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Customer Service Representative
Centene
Little Rock, AR
11.2021 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Education
High School Diploma -
Central High School
Little Rock, AR05.2018
Skills
- Order Picking
- Barcode Scanners
- Order Preparation
- Warehouse Safety
- Patient confidentiality
- Medical terminology knowledge
- Call center experience
- Claims Processing
- HIPAA Compliance
- Customer Service
- Attention to Detail
- Inventory Control
Timeline
Picker
Amazon
07.2023 - Current
Inventory Specialist
Walgreens
01.2022 - 04.2023
Customer Service Representative
Centene
11.2021 - 08.2022
Shift Manager
Taco Bell
05.2016 - 02.2024
High School Diploma -
Central High School