Megan Bennett

This is a YouTube business. I took care of the quickbooks and taxes each year. I managed business meetings and brand deals for the client.

• Coordinated office communications and managed scheduling for executive team.
• Streamlined document management processes to enhance information retrieval efficiency.
• Maintained accurate records using Microsoft Office Suite and specialized software tools.
• Developed filing systems that improved organization and accessibility of key documents.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.

I was hired as a seasonal worker and was offered a permanent position with this company. I am a cashier, but I am also very versatile through out the store. I help on Monday's with the truck shipments, I am on the marketing team that meets every Sunday morning before operation hours, I schedule appointments and addition to that, I work with guests and persuade them to take part of our online surveys to keep up with guest satisfaction rates and learn what concerns some may have that we can strive to improve.

• Advised clients on skincare regimens and makeup application techniques to enhance their beauty routines.
• Maintained up-to-date knowledge of product lines and beauty trends to provide informed recommendations.
• Conducted product demonstrations, showcasing benefits and usage to drive customer engagement and satisfaction.
• Collaborated with team members to achieve sales goals through effective communication and teamwork strategies.
• Trained new staff on company policies, product knowledge, and customer service best practices for consistency in service delivery.

Answering phones, confirming appointments, walking guests to the locker rooms, and making sure they had what they needed. I maintained the storefront to be up to standard at all times. I worked my way to becoming a bridal consultant, where I coordinated large bridal parties for services.

• Managed front desk operations, ensuring efficient appointment scheduling and customer service.
• Coordinated client communications, addressing inquiries and resolving issues promptly.
• Implemented streamlined check-in processes, enhancing guest experience and reducing wait times.
• Trained new reception staff on procedures and software systems for front desk management.
• Developed positive relationships with clients, fostering repeat business through exceptional service.

Once I obtained my position as a shift manager, I was responsible for the operations including being a key holder, opening and closing the store, counting the cash drawers, inventory, caterings, hosting events and fundraisers, and giving tasks to the fellow crew members. I also would schedule meetings to ensure all the staff was updated with any new rules or regulations.

I worked as a cashier as well as working in Guest Services. On occasion, I would take over job tasks in different departments and help my team complete them in a timely manner.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Collaborated with team members to maintain store presentation standards.
• Trained new cashiers on operational procedures and customer interaction techniques.
• Implemented process improvements that enhanced checkout speed and accuracy.