Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
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Megan Bickel

Megan Bickel

BROOKS,GA

Summary

Seasoned owner/operator with several years of expertise the field. Highly knowledgeable about market, competitors and clientele with strong background in negotiating deals. Personable leader with strengths in guiding employees to elevate productivity and attracting loyal customers to increase profits.

Overview

38
38
years of professional experience

Work History

Owner/Operator

Mr. Landscape
San Clemente , CA
01.2022 - Current
  • Developed marketing strategies to promote services and attract customers.
  • Coordinated schedules and assignments for team members.
  • Analyzed market trends to identify new business opportunities.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Created marketing strategies to drive revenue and increase brand visibility.
  • Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
  • Ensured compliance with safety regulations throughout the facility.

Medical Office Manager/Medical Assistant

Heritage Medical Associates
Nashville, TN
06.2013 - 08.2021
  • Managed daily operations of medical office to ensure efficient workflow.
  • Coordinated patient scheduling and appointment management for optimal resource use.
  • Supervised front desk staff to maintain high standards of patient service.
  • Trained new staff on office protocols and customer service practices.
  • Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Collected and documented patient medical histories accurately.
  • Prepared examination rooms with necessary medical supplies and equipment.
  • Maintained patient confidentiality in compliance with HIPAA regulations.
  • Coordinated referrals to specialists for further medical evaluation.

Restaurant Server

Marriott Hotels
Nashville, TN
02.2004 - 07.2013
  • Provided exceptional customer service to enhance dining experiences.
  • Managed orders efficiently using point-of-sale systems.
  • Assisted in training new servers on restaurant procedures.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided exceptional service to high volume of daily customers.
  • Assisted other servers as needed during peak hours or special events.
  • Upsold menu items to increase customer satisfaction and sales.

Grocery Clerk

Luckys Super Market/FJ's Market
Danveille, CA
03.1987 - 07.1989
  • Stocked shelves with grocery items and ensured proper product placement.
  • Assisted customers in locating products and answering inquiries.
  • Operated cash register and processed customer transactions accurately.
  • Maintained cleanliness in store areas, including aisles and checkout stations.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Followed instructions to properly arrange merchandise items.
  • Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.

Education

High School Diploma -

Silverado High School
Mission Viejo, CA
06-1986

Some College (No Degree) - Medical Assisting

Bryman College
CA

Skills

  • Marketing strategy development
  • Cost management
  • Customer service excellence
  • Team leadership
  • Market analysis and research
  • Operations oversight

Affiliations

  • Family Oriented
  • Volunteer work with drug addicts and alcoholics
  • Volunteer work with seniors
  • Volunteered in Mexico helping deliver medical supplies and food to poor communities

References

References available upon request.

Timeline

Owner/Operator

Mr. Landscape
01.2022 - Current

Medical Office Manager/Medical Assistant

Heritage Medical Associates
06.2013 - 08.2021

Restaurant Server

Marriott Hotels
02.2004 - 07.2013

Grocery Clerk

Luckys Super Market/FJ's Market
03.1987 - 07.1989

High School Diploma -

Silverado High School

Some College (No Degree) - Medical Assisting

Bryman College

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