MEGAN Bigelow
Greenwood,IN
Summary
Dependable healthcare industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
6
6
years of professional experience
Work History
PCA
Riley Children's Hospital
Indianapolis , IN
01.2022 - Current
- Perform healthcare-related tasks, such as monitoring and taking vital signs.
- Transport clients to locations such as MRI, CT, and X-ray.
- Position or hold patients in position for surgical preparation.
- Stock or issue medical supplies.
- Lift or assist others to lift patients to move them on or off beds, examination tables, or stretchers.
- Transport specimens or laboratory items ensuring proper documentation and delivery to authorized personnel.
- Performed EKGs
- Performing CPR/ BLS skills
- Interprofessional collaboration with ED team of providers, nursing, and support roles
Optometric Technician/ Scribe
Herkert Family Eye Care
Indianapolis, Indiana
01.2019 - Current
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Collaborated with optometry staff to reach individual and team goals.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
Supplemental Instruction (SI) Leader
Ball State University
Muncie, Indiana
07.2021 - 12.2021
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Developed student-specific tutoring plans in concert with teachers and administrators.
- Developed and maintained courteous and effective working relationships.
- Implemented listening and questioning strategies to diagnose student needs and monitor progress.
Lifeguard
Freedom Springs Aquatic Park
Greenwood, Indiana
03.2018 - 08.2019
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
Education
Bachelor of Science - Nursing
Ball State University
Muncie, IN05.2024
High School Diploma -
Roncalli High School
Indianapolis, IN 05.2020
Skills
- Evaluate progress
- Patient Care Monitoring
- Promote learning
- Medical Triage
- Task prioritization
- Teamwork
- Organization
- Multitasking
- Verbal communication
- Patient Safety
- Patient Care and Monitoring
References
References available upon request
Timeline
PCA
Riley Children's Hospital
01.2022 - Current
Supplemental Instruction (SI) Leader
Ball State University
07.2021 - 12.2021
Optometric Technician/ Scribe
Herkert Family Eye Care
01.2019 - Current
Lifeguard
Freedom Springs Aquatic Park
03.2018 - 08.2019
Bachelor of Science - Nursing
Ball State University
High School Diploma -
Roncalli High School