Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Blackman

Springfield,MO

Summary

Compassionate IHSS Care Provider with extensive experience in meal preparation, mobility assistance, and personalized care planning. Skilled in administering medications, providing transportation, and maintaining a safe environment. Bringing strong customer service skills and a proactive approach to enhance client well-being and independence.

Experienced with providing quality in-home care and support to clients. Utilizes empathy and patience to assist with daily activities and promote client dignity. Strong understanding of health and safety protocols, ensuring secure and nurturing environment for those in need.

Overview

12
12
years of professional experience

Work History

IHSS Care Provider

Placer County IHSS
01.2016 - 10.2024
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided mobility assistance such as walking and regular exercising.
  • Collaborated with healthcare professionals to develop personalized care plans for optimal results.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.

Food Service Worker

Cheesecake Factory Inc
01.2015 - 01.2016
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Ensured compliance with health and safety regulations during food handling and delivery.

Animal Bather

PetSmart
09.2013 - 01.2016
  • Monitored animal behavior during baths to identify any signs of distress or discomfort, adjusting techniques as necessary for optimal results.
  • Managed time efficiently during busy periods, maximizing productivity without sacrificing quality of care for animals being bathed.
  • Interacted with animal owners in-person and phone to answer questions and schedule appointments.
  • Developed a strong rapport with both animals and their owners, fostering trust and satisfaction in the services provided.
  • Educated pet owners on appropriate at-home bathing techniques to maintain their pets'' cleanliness between professional appointments.
  • Enhanced animal comfort by providing gentle and thorough bathing services.
  • Provided exceptional customer service, resulting in repeat business and positive reviews from pet owners.
  • Assisted groomers with various tasks, enabling them to efficiently complete their work.

Cashier

PetSmart
09.2013 - 01.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Cashier, Food Handler

Taylor's Corner
09.2012 - 11.2013
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.

Education

High School Diploma -

Del Oro High School
Loomis, CA
06-2012

Skills

  • Emotional Support
  • Grooming assistance
  • Physical mobility support
  • Compassionate Caregiving
  • Laundry services
  • Bathing Assistance
  • Dressing assistance
  • Transportation Assistance
  • Housekeeping tasks
  • Meal Preparation
  • Toileting assistance
  • Personal hygiene support

Timeline

IHSS Care Provider

Placer County IHSS
01.2016 - 10.2024

Food Service Worker

Cheesecake Factory Inc
01.2015 - 01.2016

Animal Bather

PetSmart
09.2013 - 01.2016

Cashier

PetSmart
09.2013 - 01.2016

Cashier, Food Handler

Taylor's Corner
09.2012 - 11.2013

High School Diploma -

Del Oro High School

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Megan Blackman