Summary
Work History
Education
Skills
Timeline
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Megan Boese

Bloomer,WI

Summary

Healthcare professional and home companion with a strong history of supporting clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization, and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible, and striving to exceed organizational goals.

Work History

Group Home Assistant

EZ View Group Home
  • Assisted patients with personal care, social interaction, and emotional support.
  • Prepared healthy meals, maintained clean environments and laundered clothes.
  • Organized and provided medication at set times.
  • Constructed cognitively stimulating activities.
  • Provided direct personal care and administrative services to patients.
  • Carried out day-to-day duties accurately and efficiently.

Appointment Coordinator

Marshfield Clinic
  • Registered patients scheduled and rescheduled patient appointments along with any further testing needed.
  • Verified demographics and updated patient info as needed.
  • Registered, scheduled and rescheduled appointments and tests for patients.
  • Provided backup to the front desk to step in to assist with various tasks whenever an employee was absent or at lunch.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.


Health Unit and Appointment Coordinator

Mayo Clinic Health Systems
  • Scheduled and rescheduled appointments for patients and doctors, including labs, x-rays EKG's.
  • Assisted with processing emergency room patient admissions, transfers, and discharges.
  • Acted as first point of contact and set appointments for patients.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Maintained confidentiality of patient's personal information, insurance, billing, and payments.
  • Processed patient registration, appointments, intake, and medications.


Waitress/Bartender

White Birch Bar And Grill
  • Greeted new customers, discussed specials and took drink orders.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Cosmetology School
St Louis, MO

CNA School
Eau Claire, WI

Skills

  • Meeting Appointment Schedules
  • Managing Appointments
  • Overseeing Daily Activities
  • Medical Records Management
  • Giving Medications
  • Special Needs Care
  • Supporting Daily Living Needs
  • Personal Care Assistance
  • Group Activities
  • General Housekeeping

Timeline

Group Home Assistant

EZ View Group Home

Appointment Coordinator

Marshfield Clinic

Health Unit and Appointment Coordinator

Mayo Clinic Health Systems

Waitress/Bartender

White Birch Bar And Grill

Cosmetology School

CNA School

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Megan Boese