Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Bojaciuk

Millville

Summary

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Organized and dedicated Medical Receptionist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Medical Receptionist

Rekha Sehgal M.D. LLC
04.2014 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Prepared and processed patient referrals and transfer requests.
  • Assisted with medical coding and billing tasks.
  • Processed medical insurance claims and payments.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Medical Receptionist

Cumberland Medical Associates
10.2012 - 04.2014
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Assisted with medical coding and billing tasks.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Education

PENN FOSTER COLLEGE- ONLINE

Associate of Science - Nursing

Cumberland County College
09-2015

High School Diploma -

Millville Senior High School
06-2010

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • HIPAA compliance
  • Insurance verification
  • Payment collection
  • Electronic medical records
  • Medical billing and coding
  • Problem-solving
  • Insurance authorizations
  • Patient eligibility requirements
  • Microsoft office
  • Referral verification
  • Workflow optimization
  • Front desk administration tasks

Timeline

Medical Receptionist

Rekha Sehgal M.D. LLC
04.2014 - Current

Medical Receptionist

Cumberland Medical Associates
10.2012 - 04.2014

PENN FOSTER COLLEGE- ONLINE

Associate of Science - Nursing

Cumberland County College

High School Diploma -

Millville Senior High School
Megan Bojaciuk