Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Megan Bond

Heber City,UT

Summary

Dynamic office manager with a proven track record at Towne Storage, excelling in customer service and organizational skills. Adept at maintaining confidentiality and managing financial records, I ensure seamless operations and client satisfaction. Proficient in Microsoft Suite, I leverage my strong written communication to enhance team collaboration and efficiency.

Overview

9
9
years of professional experience

Work History

Office Manager

Towne Storage
03.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence, and in office.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Facility maintenance including snow removal, cleaning and inspections

Front Desk Agent

Best Western Hotel
04.2023 - 12.2023
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Cashier

Walmart
06.2018 - 08.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Scanned and bagged items. Issued refunds when needed.
  • Ensured cleanliness of work areas.

Coco Chef and Entertainer

Heber Valley Railroad
10.2016 - 01.2017
  • Prepare train care with necessary supplies.
  • Greet guest and help them find their seats.
  • Provide a fun holiday experience for all the guests.
  • Communicate with railroad employees to ensure guest safely and satisfaction.
  • Make hot cocoa and prepare food items for all train cars.
  • Clean all food containers and kitchen.
  • Prepare gift for VIP guest.

Education

General

Wasatch High School
Heber, UT
05-2017

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Data entry
  • Microsoft Suite
  • Written communication
  • Social Media Management

Timeline

Office Manager

Towne Storage
03.2024 - Current

Front Desk Agent

Best Western Hotel
04.2023 - 12.2023

Cashier

Walmart
06.2018 - 08.2018

Coco Chef and Entertainer

Heber Valley Railroad
10.2016 - 01.2017

General

Wasatch High School

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Megan Bond