Megan Bough
Bloomington,IN
Summary
Versatile team member offering over four years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
08.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Picked quality and accurate items for Number daily customer orders.
Crew Member
McDonald's
09.2018 - 09.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Core 40 -
Owen Valley Community High School
Spencer, IN05.2021
Skills
- Organization and Planning
- Store Layouts
- Personal Grooming Standards
- Special Assignments
- Customer Service
- Upbeat and Outgoing Attitude
- Attention to Detail
- Team Goals
- Online Systems
- Proper Storage Procedures
- Closing Procedures
- Guest Services
Timeline
Online Personal Shopper
Walmart
08.2022 - Current
Crew Member
McDonald's
09.2018 - 09.2022
Core 40 -
Owen Valley Community High School