Megan Brady

· Head logistics by comparing transportation rates, establishing cost effective solutions, and monitoring the overall logistic process.

· Address customer phone inquiries with detail, professionalism and in a timely manner.

· Create accurate DHL, FedEx, and UPS labels to ensure efficient and timely transit of U.S. and international orders.

· Achieve customer order accuracy by completing precise quality checks for each customer orders.

· Ensure detail investigations are completed to quickly resolve customer or shipper complaints and price discrepancies.

· Establish strong customer relationships by going over and beyond to assist customers with their orders.

· Coordinate daily invoices and communicate credit terms to clients.

· Manage all customer online portals, responding to inquires judiciously in order to continuously establish customer satisfaction.

· Organized and maintained store compliance by performing in accordance with opening and closing procedures.

· Maintained accuracy of all transactions with the successful handling of all cash, check, and credit card payments.

· Coordinated precise cashier balancing to establish accurate record of all transactions.

Collaborated with team members to ensure timely and efficient customer service.

· Monitored food orders for consistent quality and timeliness to provide a positive customer experience.

· Adhered to all food safety regulations while storing, preparing and serving food.

· Promoted customer satisfaction through courteous and patient personal interaction.

· Remained up-to-date and knowledgeable about menu changes as well as seasonal offerings.

Managed opening and closing duties including restocking of inventory and reconciling cash drawers.