Megan Bristow
Summary
Dedicated 911 Calltaking in 9 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in calltaking and multiple protocols. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Overview
9
9
years of professional experience
Work History
911 Telecommunicator
Scotland County Communications
09.2015 - Current
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
- Monitor and evaluate paperwork and other information to ensure that everything is documented correctly
- Maintain order and organization among a shift to ensure that all employees are on track
Education
High School Diploma -
Scotland Early College Highschool
Laurinburg, NC05.2013
Skills
- Emergency Management
- Computer Skills
- Teamwork and Collaboration
- Works Well Under Pressure
- Active Listening
- Information documentation
- Information Gathering and Relay
- Call Management
- Stress Tolerance
- Call prioritization
Timeline
911 Telecommunicator
Scotland County Communications
09.2015 - Current
High School Diploma -
Scotland Early College Highschool