Dedicated education professional with 7+ years of experience in student conduct and accountability. Skilled advocate for equity in education and trauma-informed practices with expertise in counseling, record-keeping, and team leadership.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Therapist/Contract Work
Mindful Therapy Group
Silverton, CO
05.2024 - Current
Conducted thorough assessments to identify individual client needs, developing creative, tailored strategies to address vocational and educational challenges.
Leveraged knowledge of local resources and educational providers to connect clients with essential support services, advocating for their needs within the community.
Managed case documentation and care coordination processes, ensuring adherence to clinical standards and facilitating effective communication among treatment team members.
Family Engagement Coordinator/School Counselor
Silverton Public School, K-12
03.2021 - 05.2023
Lead a team of eight professional staff in the development and implementation of student conduct initiatives and training programs.
Executed outreach activities and managed event logistics, including planning, coordination, and post-event evaluation to enhance community involvement and program effectiveness.
Maintained meticulous student records and databases, achieving a 98% accuracy rate in data entry and case tracking, which enhanced reporting capabilities and resource allocation.
Developed and maintained collaborative partnerships with staff, students, families, and local law enforcement around issues such as technology use and vaping.
Manager of Internal Operations
University of Arkansas, Fayetteville
07.2018 - 07.2020
Developed and implemented quality assurance protocols for case documentation, improving compliance with program standards, and enhancing service delivery effectiveness.
Served as the primary point of contact for the public, providing professional and courteous customer service while addressing inquiries and concerns.
Demonstrated strong communication skills, effectively interacting with diverse stakeholders, including faculty, clients, and external partners.
Participated in quality management and safety programs, ensuring compliance with protocols and documentation standards according to University and COEHP policies.
Developed and managed a comprehensive portfolio of professional development programs, including conducting needs assessments and designing educational offerings tailored to industry needs.
Managed internal operations, including systems and communication channels, facilitating seamless team operations and resource access, demonstrating organizational skills applicable to managing academic programs.
Analyzed complex data within Salesforce CRM to identify trends and recommend solutions, showcasing strong analytical and problem-solving skills crucial for evaluating student data and making informed decisions.
Managed course registration and enrollment, ensuring accurate data tracking and reporting for effective program oversight.
Case Manager, ArkSTART Northwest Team Lead
University of Arkansas, Fayetteville
08.2013 - 07.2018
Led the implementation of the Northwest Arkansas START program, focusing on crisis intervention and support.
Fostered partnerships with community organizations to enhance outreach and resource access.
Drafted detailed reports and correspondence for management, summarizing case outcomes and program performance metrics, facilitating informed decision-making.
Strategically developed and implemented programs and initiatives that addressed the professional needs of target constituencies, ensuring alignment with organizational objectives and industry standards.
Navigated complex networks of partners and collaborated with administrative units to support successful program execution and compliance with established policies.
Education
Master of Science - Rehabilitation Counseling (CACREP Accredited)
University of Arkansas
Fayetteville, AR
01.2012
Bachelor of Science - Human Development
University of Arkansas
Fayetteville, AR
01.2007
Skills
Technological Proficiency: Familiarity with student record systems and databases, ensuring effective management and accessibility of student information
Legal Compliance Knowledge: understanding of FERPA, Clery Act, HIPPA, and confidentiality regulations, with a proven ability to maintain compliance while advocating for student rights
Organizational Excellence: Exceptional organizational and record-keeping skills that ensure accuracy and efficiency in managing student conduct cases and related documentation
Interpersonal Skills: Strong human relations skills, enabling effective communication and rapport-building with students, staff, and faculty across various departments
Crisis Management: Proficient in assessing emotional distress in students and responding with appropriate interventions and support
Communication Skills: Excellent written and oral communication abilities, allowing for clear articulation of policies, procedures, and student conduct outcomes
Collaborative Approach: Proven ability to work collaboratively with diverse departments to create supportive systems that enhance student success and well-being
Problem-Solving Orientation: A proactive and creative approach to problem-solving, demonstrating enthusiasm for teamwork and a commitment to inclusive practices that recognize diverse identities
Certification
Licensed Professional Counselor Candidate, Colorado 0019300
Licensed Associate Counselor, Arkansas A2011176
Cognitive Behavioral Therapy certification
Yoga (200 hour) certification
Trauma-Sensitive Yoga Certification
Community Service
Silverton Public Library, Board Member, April 2023, Present
Friends of the Library, Board Member, April 2024, Present
Languages
English
Full Professional
Spanish
Elementary
Timeline
Therapist/Contract Work
Mindful Therapy Group
05.2024 - Current
Family Engagement Coordinator/School Counselor
Silverton Public School, K-12
03.2021 - 05.2023
Manager of Internal Operations
University of Arkansas, Fayetteville
07.2018 - 07.2020
Case Manager, ArkSTART Northwest Team Lead
University of Arkansas, Fayetteville
08.2013 - 07.2018
Licensed Professional Counselor Candidate, Colorado 0019300
Licensed Associate Counselor, Arkansas A2011176
Cognitive Behavioral Therapy certification
Yoga (200 hour) certification
Trauma-Sensitive Yoga Certification
Master of Science - Rehabilitation Counseling (CACREP Accredited)
University of Arkansas
Bachelor of Science - Human Development
University of Arkansas
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