Summary
Overview
Work History
Education
Skills
Timeline
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Megan Brown

Frankford,West Virginia

Summary

Versatile and results-driven professional with a proven track record at WVDOH, adept in document preparation and fostering teamwork. Excels in fast-paced environments, demonstrating exceptional organizational skills and adaptability. Known for enhancing workflow efficiency and building strong business relationships, I bring a unique blend of hard and soft skills to drive success.

Overview

19
19
years of professional experience

Work History

Transportation Business Operations Assistant I

WVDOH
06.2023 - Current
  • Create and enter timesheets daily
  • Work with supervisor and mechanics to make purchases needed in the workplace
  • Answer and relay calls/messages from the public to my direct supervisor
  • Reviewed invoices, payment requests, and expense reimbursements prior to approval.
  • Engaged with customers to build business relationships.
  • Assisted in the implementation of new software platforms, enhancing overall workflow efficiency within the department.
  • Facilitated clear communication between departments, promoting a cohesive work environment conducive to productivity.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

In Home Daycare/Stay at Home Mom

Myself
07.2012 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Created and served healthy meals to all kids throughout the day
  • Scheduled play time as well as nap time and creativity time in each day for the children
  • Enjoyed the outdoors as much as possible and took in the beauty of it all
  • Kept a clean and safe environment for all children in my care



Vet Tech

Seneca Trail Animal Hospital
05.2005 - 07.2012
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
  • Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
  • Contributed to team collaboration through effective communication and cooperation with colleagues.
  • Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
  • Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Administered medications to animals in treatment and documented changes in condition.
  • Effectively communicated client concerns to veterinarians, resulting in more targeted treatment plans.
  • Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Supported veterinarians with diagnostic tests to facilitate timely detection of health issues in patients.
  • Educated pet owners on preventative care measures to promote optimal animal health longterm.
  • Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
  • Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Collected diagnostic samples efficiently while minimizing stress on both animals and their owners during the process.
  • Participated in continuing education opportunities to stay current on best practices within the veterinary field.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Educated clients on nutrition, preventive health and other animal care.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Collected and prepared specimens for laboratory testing.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.

Education

Bachelor of Science - Applied Sciences

Bluefield State College
Bluefield
12.2010

High School Diploma -

Greenbrier East H.S.
Lewisburg
06.2005

Skills

Document Preparation

CRM Management

Onboarding Assistance

Compliance Management

Payroll Administration

Travel Arrangements

File Management

Multitasking and Time Management

Teamwork and Collaboration

Fast Learner

Customer Service

Problem-Solving

Time Management

Reliability

Organizational Skills

Active Listening

Adaptability and Flexibility

Office Administration

Microsoft Office

Data Entry

Timeline

Transportation Business Operations Assistant I

WVDOH
06.2023 - Current

In Home Daycare/Stay at Home Mom

Myself
07.2012 - 06.2023

Vet Tech

Seneca Trail Animal Hospital
05.2005 - 07.2012

Bachelor of Science - Applied Sciences

Bluefield State College

High School Diploma -

Greenbrier East H.S.

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Megan Brown