Megan Brown
Hopkinton,MA
Summary
Friendly and solutions-focused professional with experience supporting customers, resolving issues, and building strong relationships. Skilled at communicating complex information clearly, creating sales presentations, handling multiple priorities, and delivering excellent service in fast-paced environments. Eager to bring a positive attitude and strong work ethic to a customer service role.
Overview
2014
2014
years of professional experience
Work History
Sales Support Specialist
Synergy Pharmaceuticals
01.2016 - 2020
- Provided education and support to customers regarding product use and benefits.
- Assisted healthcare offices in navigating insurance processes.
- Worked with cross-functional teams to ensure smooth customer experiences.
Territory Sales Support Lead
Johnson & Johnson
2006 - 01.2014
- Built and maintained relationships with clients to ensure satisfaction and loyalty.
- Trained office staff on product features and proper usage.
- Responded to customer questions and provided timely solutions.
Education
BBA - Marketing
Texas Tech University
Lubbock, TXSkills
- Customer relationship management
- Active listening and clear communication
- Problem-solving and conflict resolution
- Multitasking in high-volume settings
- Team collaboration
- Microsoft Office & CRM tools
Timeline
Sales Support Specialist
Synergy Pharmaceuticals
01.2016 - 2020
Territory Sales Support Lead
Johnson & Johnson
2006 - 01.2014
BBA - Marketing
Texas Tech University
Similar Profiles
TREY ADKINSTREY ADKINS
Financial Advisor at Synergy PharmaceuticalsFinancial Advisor at Synergy Pharmaceuticals
Kamal SinghKamal Singh
Associate Director, Enterprise Infrastructure at Astellas Pharmaceuticals, Inc. / OSI PharmaceuticalsAssociate Director, Enterprise Infrastructure at Astellas Pharmaceuticals, Inc. / OSI Pharmaceuticals
KASIA WAJERKASIA WAJER
Senior Global Project Manager at Jazz Pharmaceuticals/ GW PharmaceuticalsSenior Global Project Manager at Jazz Pharmaceuticals/ GW Pharmaceuticals
Rahmy EltouryRahmy Eltoury
Senior General Manager W/Beverage AOR at Craft Food HallsSenior General Manager W/Beverage AOR at Craft Food Halls
Aaron EwingAaron Ewing
Food Runner at Central Public HouseFood Runner at Central Public House