Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan B. Sullivan

Plainville,IN

Summary

Experienced support professional with a strong focus on team collaboration and achieving results. Adept at providing personalized care, effective communication, and efficient problem-solving. Recognized for flexibility and reliability, seamlessly adapting to changing needs. Proven ability to foster a positive and supportive environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

DSP (Direct Support Professional)

Rescare BrightSprings
03.2024 - 11.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Online Personal Shopper

Walmart
01.2023 - 08.2023
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

HHA/Caregiver

Adaptive Nursing & Healthcare Services
01.2023 - 03.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.

Cashier/Customer Service

Hissho Sushi
06.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Team Member

Taco Bell
09.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Sandwich Artist

Subway
08.2021 - 09.2021
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Education

Grade 12 - Education

Washington High School
05.2022

Skills

  • Organizational skills
  • Communication skills

Certification

  • Driver's License, 03/01/22, 04/30/25
  • CPR Certification, 02/01/24, 02/28/26
  • Certified Home Health Aide, 02/01/24, 02/28/26

Timeline

DSP (Direct Support Professional)

Rescare BrightSprings
03.2024 - 11.2024

Online Personal Shopper

Walmart
01.2023 - 08.2023

HHA/Caregiver

Adaptive Nursing & Healthcare Services
01.2023 - 03.2023

Cashier/Customer Service

Hissho Sushi
06.2022 - 12.2022

Team Member

Taco Bell
09.2021 - 05.2022

Sandwich Artist

Subway
08.2021 - 09.2021

Grade 12 - Education

Washington High School

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Megan B. Sullivan