Megan Sessions
Las Vegas,NV
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Contract Processor
Westgate Las Vegas Resort & Casino
09.2025 - Current
- Processed and verified contracts for accuracy and compliance with company policies.
- Utilized contract management software to streamline documentation and enhance workflow efficiency.
- Collaborated with cross-functional teams to resolve discrepancies and ensure timely contract execution.
- Mentored junior staff on contract processing procedures and best practices to improve team performance.
- Conducted audits of processed contracts to maintain high standards of accuracy and compliance.
- Streamlined administrative tasks related to contract management, freeing up more time for core responsibilities.
- Coordinated with finance teams on payment schedules, ensuring prompt invoicing and receipt of funds from clients.
Guest Experience Assistant Manager
Westgate Las Vegas Resort & Casino
08.2024 - 09.2025
- Enhanced guest satisfaction through proactive communication and personalized service.
- Resolved guest inquiries efficiently, ensuring positive experiences throughout interactions.
- Collaborated with team members to streamline check-in processes and reduce wait times.
- Trained new staff on customer service best practices and operational procedures.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Promoted hotel amenities such as dining options or spa services to enhance guest stay experience.
Guest Experience Assistant Manager
Westgate Marketing
10.2016 - 05.2022
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving service issues.
- Carried out day-day-day duties accurately and efficiently.
- Supervised work of contracted employees to keep on task for timely completion.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in team-building activities to enhance working relationships.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Oversaw daily operations to ensure high levels of productivity.
- Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
Manager
Steak n Shake
01.2008 - 09.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Devised processes to boost long-term business success and increase profit levels.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated special projects and managed schedules.
- Directed strategic workforce planning, performance management, and benefits administration.
Education
High School Diploma - General
Danville
Danville, IL05.2007
Skills
- Fast learner
- Reading comprehension
- Multitasking abilities
- Responsible
- Computer skills
- Customer service
- Written Communication
- Teamwork
- Leadership
- Teambuilding
- Clerical
- Supervision
Personal Information
Title: Homemaker
Timeline
Contract Processor
Westgate Las Vegas Resort & Casino
09.2025 - Current
Guest Experience Assistant Manager
Westgate Las Vegas Resort & Casino
08.2024 - 09.2025
Guest Experience Assistant Manager
Westgate Marketing
10.2016 - 05.2022
Manager
Steak n Shake
01.2008 - 09.2016
High School Diploma - General
Danville