Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Director, International Development
Centre Testing International
08.2022 - Current
Managed teams of global business development and marketing managers, focused on selling $10m in combined annual business.
Led marketing and sales strategy for North America business division, including implementation of SEO, and rebranding of website.
Championed corporate social responsibility initiatives that enhanced the company's reputation in the industry at large.
Created annual sales and marketing budget and achieved end of year success against operating revenue.
Established and expanded commercial footprint in US region by growing annual business by $1.3m in first three months.
Used industry and competitor information to bring innovative solutions to sales and marketing teams.
Collaborated cross-functionally with international teams to achieve regional goals.
Frequently engaged and presented to leadership team including CEO.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Lead Generation Manager
Bureau Veritas
10.2020 - 08.2022
Hired, trained and lead new lead generation teams both domestically and internationally.
Responsible for North American marketing team
Implemented cross-functional collaboration to define KPI's, new marketing materials and selling solutions.
Reinvented international sales and lead generation process for US organization.
Obtained new business contracts worth $3M annually and closed on opportunities related to sustainability, testing and inspections.
Performed competitor bench-marking analysis to identify new business opportunities and potential product enhancements.
Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
Improved response times by streamlining internal workflows related to lead qualification and follow-up activities.
Sr. Key Account Manager
Bureau Veritas
01.2018 - 10.2020
Managed team of junior account managers responsible for $10m in annual combined revenue
Maintained portfolio of $15m accounts and 20% annual growth in sales
Secured high-value account opportunities through consultative selling, effective customer solutions and promoting compelling business opportunities
Positioned global capabilities to expand market share
Negotiated process of master service agreements (contracts), service level and pricing proposals for assigned clients
Managed budget and financial forecasting within accounts monthly, quarterly and annually using Tableau and Salesforce.
Delivered informative presentations on product offerings at conferences and trade shows, sparking interest among potential clients.
Business Development Manager
Bureau Veritas
12.2014 - 01.2018
Achieved sales goals and service performance goals of $1m annually, or 5% of total operations budget by cultivating and securing new customer relationships.
Trained and served as peer coach for new sales associates.
Traveled across US to various business prospects and hosted tours onsite in Buffalo to present service offerings and secure new opportunities.
Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction scores.
Kept strategic pipeline active with new prospects of at least 20% in final negotiation at all times.
Followed lean process, and maintained Gantt chart for sales team.
CSC Incharge/Office Incharge at Testing Machine Service & Calibration CentreCSC Incharge/Office Incharge at Testing Machine Service & Calibration Centre