Hi, I’m
Megan Burkhardt
Cowlesville,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
years of professional experience
Work History
PCP Piezotronics Inc
Production Technician 1
02.2023 - Current
Job overview
- Performed setup of production equipment to establish optimal performance.
- Lubricated and cleaned parts to perform routine maintenance on production equipment.
- Collaborated with engineering and other departments to meet production goals and promote teamwork.
- Made sure that products were produced on time and are of good quality.
- Managed quality assurance initiatives.
- Implemented and maintained quality control systems to verify product compliance.
M&T Bank
Teller
02.2021 - 12.2022
Job overview
- Capable of handling cash quickly and accurately while at same time assisting customers in lobby, through drive-through window, and by phone
- Experience and knowledge of all branch facilities, such as vault, ATMs, teller cash dispensers, cash counting machines, and telephones
- Coaching and training new tellers as prepare to work independently at one of M&T's branches.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Educated customers on use of banking websites and mobile apps.
- Monitored and reported suspicious activity in line with bank security policies.
- Performed account maintenance by closing out accounts and changing customer addresses.
Moog Federal Credit Union
Teller
08.2018 - 09.2020
Job overview
- Managed customer transactions, such as deposits, cashing checks, transfers, etc.
- Answer incoming phone calls
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Offer support to customers' questions relating to their accounts
- Handle requests from Medicare patients; printing necessary documents along with various other duties
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Dollar Tree
Assistant Manager
01.2018 - 06.2018
Job overview
- Assisted manager with day-to-day paperwork, Night Cash Deposit, Balancing Cash Drawers, Cashier when needed, Customer Service, Handling changeover of employees with cash drawers
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Iroquois Central SchoolElma, NY
Diploma from General Studies
06.2017
Skills
- Customer Service
- Commercial Banking
- Coin Vault, Cash Vault
- Teller Operations
- Teamwork
- Cash Handling
- Quality Control
- Production Testing
- Operational Procedures
- Critical Thinking
- Manufacturing Safety
- Maintain Safety
Timeline
Production Technician 1
PCP Piezotronics Inc
02.2023 - Current
Teller
M&T Bank
02.2021 - 12.2022
Teller
Moog Federal Credit Union
08.2018 - 09.2020
Assistant Manager
Dollar Tree
01.2018 - 06.2018
Iroquois Central School
Diploma from General Studies
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