Megan Burks
Plano,TX
Summary
Experienced professional, specializing in patient/client relationships and administrative/medical software. Passionate about effective, empathetic communication. Organized, able to meet challenges and action-orieted.
Overview
10
10
years of professional experience
Work History
Administrative Assistant/Client Relationship Manager
Knights Of Columbus Insurance
Plano, TX
06.2015 - Current
- Communicated regularly with clients to understand needs and convey them to agents
- Managed Agents' calendars and appointments with clients.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Worked with clients to address and respond to client and partnership management issues.
Patient Care Coordinator
Village Health Partners, Independence Medical
Plano, TX
03.2019 - 10.2022
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Educated patients by explaining preparation instructions for upcoming procedures and tests.
- Managed prescriptions by sending electronic requests for new medications and refills.
Education
Master of Arts - Music
University of Cincinnati
Cincinnati, OH05.2006
Bachelor of Arts - Music Performance
Southern Methodist University
Dallas, TX12.2001
Skills
- Patient/Client Relationship building and management
- Fluent in French, Conversational in Italian
- Effective and Empathetic Commuication
- Medical and Financial Software Proficiency: ECW, EPIC, Smart Office, SAMSUITE, ASSETMARK
Timeline
Patient Care Coordinator
Village Health Partners, Independence Medical
03.2019 - 10.2022
Administrative Assistant/Client Relationship Manager
Knights Of Columbus Insurance
06.2015 - Current
Master of Arts - Music
University of Cincinnati
Bachelor of Arts - Music Performance
Southern Methodist University