Megan Butkin
Taylor,MI
Summary
An administrative professional with a clinical background as a Certified Nursing Assistant and a proven track record of delivering positive outcomes within a clinical and/or logistical setting. Empathy and compassion are my main traits while maintaining professionalism and upholding a goal-oriented perspective. An unwavering commitment to customer service, with the ability to build productive relationships and win customer loyalty.
Overview
12
12
years of professional experience
Work History
activities assistant/certified nursing assistant prn
Rivergate terrace
- Assists the director of activities in planning, organizing, developing, and directing quality activities for patients, ensuring that the recreational, physical, intellectual, spiritual, and social needs of each patient is met in accordance with all applicable laws, regulations, and life care standards
- Responsible for providing routine nursing care to assigned patients in accordance with all applicable laws, regulations, and life care standards
- Responsibilities to deliver direct care to patients such as bathing, feeding, grooming, toileting, etc
- As needed when facility required CNA assistance.
OFFICE RECEPTONIST/mEDICAL aSSISTANT
TAYLOR VEIN SOLUTIONS
- Greet and direct patients with a welcoming and positive attitude while answering phones, completing intake forms, creating charts including verifying insurance eligibility and benefits and obtaining the need for prior authorization if necessary
- Informed patients and collected copays and balances, created, and maintained surgery schedules for patients that included multiple visits in a short amount of time
- Maintained proper EMR regulations and kept medical records up to date in real time
- Assisted physician within an in-office surgery setting by setting up and maintaining a sterile area for procedures.
telemetry technician/front desk/clerical
Select specialty hospital of ann arbor
- Read, interpret and record heart rates/rhythms for patients
- Review cardiac monitor orders from physicians and relay findings
- Multitasking front desk clerical work including but not limited to answering phones, inputting new orders, communication to staff, assist in scheduling patients for transfer to other units, greeting patients/family members with professionalism and timeliness.
Certified nursing assistant
Select Specialty Hospital of ann arbor
- Assist patients with ADL’s, patient transfers, range of motion, bathing, obtain vitals and report and negative findings in a timely fashion, turn immobile patients every two hours to insure no bed sores and good blood flow, assist RN with any and all wound care needs including but not limited to dressing changes and topical medication application
- BLS and First Aid Certified through AHA.
customer service representative
gxo logistics
- Current
- Responsible for maintaining workflow by assisting management and supervisors with coordination of all warehouse duties, manage inventory, create packaging slips and reports, assist customers with making orders, input data, assign and release orders, maintain and generate required reports
- Answer phones in a professional manor, providing answers when possible and transferring calls or taking messages when necessary.
CERTIFIED NURSING ASSISTANT
PATIENT SUPPORT SERVICES
04.2012 - 04.2014
- Assist residents with ADL’s, perform resident/patient care activities related to personal needs, safety and comfort
- Provide a professional and compassionate atmosphere for residents.
Education
certified nursing assistant program -
michigan career and technical institute
plainwell, miHigh school diploma -
Allen Park
Allen Park, Mi01.2010
Skills
- Senior living experience
- Relationship Building
- Resident support
- Customer Service
Timeline
CERTIFIED NURSING ASSISTANT
PATIENT SUPPORT SERVICES
04.2012 - 04.2014
activities assistant/certified nursing assistant prn
Rivergate terrace
OFFICE RECEPTONIST/mEDICAL aSSISTANT
TAYLOR VEIN SOLUTIONS
telemetry technician/front desk/clerical
Select specialty hospital of ann arbor
Certified nursing assistant
Select Specialty Hospital of ann arbor
customer service representative
gxo logistics
- Current
certified nursing assistant program -
michigan career and technical institute
High school diploma -
Allen Park