Megan Canning

- Proficient in multiple lines of business for filling claims, including auto, property and boat

- Resolved escalated customer complaints effectively and de-escalated situations successfully with up most customer service

- Provided support during stressful situations to our insureds/claimants during natural disasters or car accidents with empathy and professionalism

-Assisted customers filing claims with efficiency and empathy

- Responded to customer inquires and resolved a multitude of claim/policy related questions

- Meet customer service benchmarks such as accuracy, response/handling time, and customer satisfaction

- Provide excellent customer service, maintaining a friendly and welcoming environment for guest

-Efficiently served drinks to a high volume of customers while maintaining a high customer satisfaction

- Aided in training new bartenders and staff, ensuring consistent service and preformance