Megan Cantrell
West Frankfort,IL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Everside Health
05.2023 - Current
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Work efficiently with all staff members / 3 providers a day
- Works well in fast pace enviroments
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Preformed 50+ phlebotomy draws daily with on site lab
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Solvera Health LLC
01.2020 - 05.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Initiated and processed prior authorizations for needed drugs
- Excellent organizational skills
- Preformed over 50 blood draws a day/ working effectively for two providers (MD's)
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
Medical Assistant
Elbert Fasnacht Internal Medicine
06.2017 - 01.2020
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Bank Teller
First Southern Bank
11.2015 - 05.2017
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
Associate of Science - Nursing
John A Logan College
Carterville, IL05.2018
High School Diploma -
Marion High School
Marion, IL05.2015
Skills
- Patient Flow Management
- Patient-Focused Care
- Procedure Assistance
- Inventory Management
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- Medical Office Administration
- Phlebotomy
- Data Entry
- Professional Bedside Manner
- Patient Management
- CPR
- Medical Records Management
- Customer Service
- OB/GYN Procedures
- Electrocardiographic Rhythm Recognition
- Sterile Technique
- Medical Procedures
Certification
- CNA - Certified Nurse Assistant
- BLS Certification
- CPR certified
Timeline
Medical Assistant
Everside Health
05.2023 - Current
Medical Assistant
Solvera Health LLC
01.2020 - 05.2023
Medical Assistant
Elbert Fasnacht Internal Medicine
06.2017 - 01.2020
Bank Teller
First Southern Bank
11.2015 - 05.2017
Associate of Science - Nursing
John A Logan College
High School Diploma -
Marion High School
- CNA - Certified Nurse Assistant
- BLS Certification
- CPR certified
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