Megan Carbaugh
Fort Wayne,IN
Summary
Enthusiastic and seasoned leader with over 16 years of professional leadership experience. A proven visionary offering a diverse skillset in driving revenue, performance analysis, detail-oriented, with a passion for innovation and excellent organizational skills development. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
18
18
years of professional experience
1
1
Language
Work History
SERVICE LINES ANALYST / MANAGEMENT SUPPORT LEADER
Parkview Health & Heart Institute; Cardiology
2018.01 - Current
- Analyzed and evaluated findings, diagnosis, and procedure codes identified by clinicians to improve service lines with payers and revenue departments, decreasing revenue loss by 22% in six months, and increased provider revenue by $300,000.00 with in a year.
- Reduced costs and improved patient outcomes with the identification of trends, patterns, and opportunities through healthcare data analysis.
- Worked cross-functionally with registration, revenue integrity, scheduling, and finance teams for conflict resolution, and organizational implementation
- Collaborated with stakeholders to identify business needs and data sources.
- Ensured regulatory compliance by staying updated on industry best practices and incorporating necessary changes into existing processes and procedures.
- Increased transparency within the organization by developing user-friendly dashboards that displayed real-time updates on key performance metrics for easy access by all team members.
- Enhanced patient care quality by conducting thorough healthcare data analysis and presenting actionable insights to stakeholders.
- Maintained strict compliance with all relevant regulations through CMS in protecting company reputation and preventing fines.
CONTROLLER ACCOUNTING, PURCHASING, COLLECTIONS, INVENTORY
Brigadoon Financial
2015.01 - 2018.01
- Initiated remedial actions by decreasing financial inconsistencies, reducing expenditures, and eliminating system imperfections by 42% with in three years across four service lines
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets
- Assessed data and information to verify the accuracy of entry, calculation, and billing code
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Citrix base MAS200 and MAS500
- Coordinated with project management on database development timelines
- Identified issues within databases, performed troubleshooting and implemented adequate solutions
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
TEAM LEADER MANAGER – CUSTOMER SERVICE, SALES
Heritage Food Service
2007.01 - 2015.01
- Trained and supervised four groups of sixteen individuals broken into teams of four employees on best practices and accurate financial forecasting
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Developed and delivered new hire transition training and quality assurance programs, increasing new-hire retention
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to the executive office
- Collaborated with sales team to set monthly funding goals and tracked progress using CRM increasing productivity by 30%
- Led employee relations through effective communication, coaching, training, and development.
- Facilitated meetings to communicate team performance goals and results to hit one million in sales.
Education
MBA, Master of Science Dual Degree - Healthcare Management And Administration
Indiana Institute of Technology
1600 E Washington Blvd, Fort Wayne, IN 4680305.2022
Bachelor of Science -
Indiana Institute of Technology
02.2019
Skills
- Root Cause/ Issue Identification Analysis
- Analytical and Critical Thinking
- ICD-10 and CPT Coding Skills
- MS Excel
- Legal and Corporate Compliance Analysis
- Risk & Data Integrity Analysis
- Tableau Software
- Strategic Planning & Implementation
- Revenue and Profit Growth
- Team Collaboration and Leadership
- Financial Analysis and Reporting
- Medical and Insurance billing and coding
Affiliations
- HFMA – Healthcare Financial Management Association – Member
- FACHE – American College of Healthcare Executives –Member
- PMI – Project Management Institute
- AAPC American Association Professional Coders
Volunteer Work
- 2012 – Healthier Moms and Babies Kitty Shanahan
- 2011 – Healthier Moms and Babies Client Advisory Board
References
- Ryan Neumeister, Owner/CEO, Liberty Developing Inc, 260-341-4231
- Rhonda Terry, American Senior Communities Human Resources Director, 260-804-0331
- Lindsey Marquardt, Parkview Health EPIC Care Analyst I, 260-414-1821
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteTimeline
SERVICE LINES ANALYST / MANAGEMENT SUPPORT LEADER
Parkview Health & Heart Institute; Cardiology
2018.01 - Current
CONTROLLER ACCOUNTING, PURCHASING, COLLECTIONS, INVENTORY
Brigadoon Financial
2015.01 - 2018.01
TEAM LEADER MANAGER – CUSTOMER SERVICE, SALES
Heritage Food Service
2007.01 - 2015.01
MBA, Master of Science Dual Degree - Healthcare Management And Administration
Indiana Institute of Technology
Bachelor of Science -
Indiana Institute of Technology
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