Megan Carlson
Summary
Accomplished Pharmacy Operations Manager at Walgreens with a proven track record in enhancing patient care and team collaboration. Expert in pharmacy management and adept in fostering environments for continuous improvement. Demonstrated success in optimizing workflow processes and mentoring teams, ensuring both high-quality service and profitability. Skilled in effective communication and adaptability, with a strong focus on professional ethics and direct patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
10.2021 - 01.2025
- Supervised a team of technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Collaborated with healthcare providers to optimize patient care and improve medication adherence rates through targeted interventions.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
- Managed pharmacy inventory and returns.
Nanny
Private Home
01.2019 - 10.2021
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Built positive and nurturing environments to support child social and emotional growth.
Team Leader
Boondocks Food & Fun
06.2017 - 07.2021
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
High School Diploma -
Thornton High School
Thornton, CO05-2018
Skills
- Time management
- Reliability
- Attention to detail
- Effective communication
- Adaptability and flexibility
- Pharmacy management
- Training and mentoring
- Insurance billing
- Drug inventory management
- Direct patient care
- Professional ethics
Certification
- CPR/AED Certification
- PTCB Certification
PTCB Certified
Pharmacy Technician Certification Board - Licensed to work in a hospital or retail pharmacy setting,
Timeline
Pharmacy Operations Manager
Walgreens
10.2021 - 01.2025
Nanny
Private Home
01.2019 - 10.2021
Team Leader
Boondocks Food & Fun
06.2017 - 07.2021
High School Diploma -
Thornton High School
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