Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Carter

Sterling,IL

Summary

Dynamic professional with extensive experience in customer service and team leadership. Proven ability to enhance operational efficiency and foster strong relationships, while effectively training staff and managing schedules. Adept at decision-making and documentation, ensuring seamless communication and achieving business goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager/Assistant Manager

Arthurs Garden Deli
05.2021 - Current

Top priorities as Manager at Arthurs include customer service, scheduling, and inventory. I enjoy working in a team environment, training new hires, as well as looking to improve the speed and accuracy of our employees in each position.

Finance Manager

Kunes Country Ford
01.2020 - 01.2021

As Finance Manager my responsibilities included customer service and communication both in person and by phone to assist our customers in the purchase of vehicles. I would act as the middle man between the customers and the banks, collecting loan application information and completing the paperwork to secure said loan. While working with salesmen to meet our business goals.

Insurance Producer

State Farm
01.2016 - 01.2020

As an Insurance Producer my main focus was customer service, retaining our current customers and gaining new, while learning more about them and providing additional lines of insurance to fit their needs.

Education

Sauk Valley Community College

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Policy implementation
  • Contract management
  • Safety procedures
  • Teamwork and collaboration
  • Computer skills
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Hiring and training

Certification

Insurance Producers License

Managerial Sanitation License

Timeline

Manager/Assistant Manager

Arthurs Garden Deli
05.2021 - Current

Finance Manager

Kunes Country Ford
01.2020 - 01.2021

Insurance Producer

State Farm
01.2016 - 01.2020

Sauk Valley Community College
Megan Carter