Professional with focus on client relations and support. Well-versed in managing client accounts and addressing their needs to ensure seamless service delivery. Reliable team collaborator known for adaptability and results-driven approach.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Registered Wealth Management Client Associate
Merrill Lynch
Dothan, AL
01.2020 - Current
Nationally recognized and honored for contributions to market
Market coach for 7 offices throughout South Alabama and the Florida panhandle
Assist clients with all aspects of their accounts
Enter market trades
Assist Financial Advisor in client strategy analysis and review
Document client interaction in CRM system
Coordinate client reviews
Process daily deposits
Submit correspondence for firm approval
Assist in training of new employees
Oversee monthly market Client Associate meeting
Media Coordinator
Alfred Saliba Corporation
Dothan, AL
08.2016 - 01.2020
Managed website content and social media accounts for residential/commercial construction, and remodeling areas of business
Created monthly advertisements of new residential homes for local real estate magazine
Photographed, inspected, and reported on completed homes to ensure company's standard of quality was achieved
Selected and documented design finishes for spec homes
Created and submitted Remodeling Excellence Award project annually – including interviewing homeowner, documenting process and interview in narrative form, coordinating photo shoot, verifying project costs, etc
Planned and executed realtor appreciation luncheons
Financial Advisor
Raymond James Financial Services, Inc
Dothan, AL
08.2014 - 08.2016
Cultivated relationships with prospective and existing clients
Worked with new clients to create and implement investment plans
Reviewed existing clients' portfolios to ensure investments were in line with goals
Documented written and verbal correspondence with clients in CRM system
Executed market trades
Obtained Series 7 and 66 securities licensures and Accredited Asset Management Specialist designation
Worked in conjunction with home office on updating our branch website design
Received and deposited monies from clients to be invested
Processed and issued disbursement checks to clients
New Home Consultant
Signature Homes
Birmingham, AL
2012 - 2014
Guided clients through the home building process, facilitating informed decisions and enhancing customer satisfaction
Coordinated site visits and walkthroughs, ensuring a seamless experience from contract to closing
Effectively communicated project updates to clients regarding construction progress, ensuring transparency throughout the entire process
Conducted weekly site inspections with builder to log progress and verify accuracy of work
Led companywide 2/10/40 initiative, setting new records for levelized production starts, enabling steady workflow for in office associates and vendors in the field
Trained New Home Consultants on data entry systems and created training video for new hires