Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
References
References
Hi, I’m

MEGAN CASEY

Helena,MT

Summary

Qualified Labor Relations Consultant with extensive experience and knowledge of all Labor Laws, acts, and rulings as a Chair 1 Negotiator. Skilled in Organizational and employee health programs. Skilled in providing training, support and assistance in legal and quasi-legal proceedings. Hard working individual with initiative and team building skills that establishes and maintains relationships with internal and external parties while working in diverse and changing political affiliations. Operates with a proven track record of establishing historical changes that move employee relations to a positive environment. Facilitates positive and productive interactions between workers, leaders and union representatives. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach.

Overview

15
years of professional experience

Work History

SHRM Helena

Volunteer- Program Director
02.2024 - Current

Job overview

  • Scheduled and supervised meetings to discuss new ideas and update participants on program details and milestones.
  • Supervised program trainings, managing and provide high-quality services to program participants.
  • Recruited and trained volunteers to upgrade membership educational trainings.

Montana Federation of Public Employees

Field Consultant
09.2019 - 11.2023

Job overview

  • Represented 20-23 Public employee collective bargaining units individually and provided aide and mentorship to peers in representation of 200 other contracts.
  • Managed working relationships with Management to best serve employee health and relations
  • Initiated and conducted organizational development, membership promotion and training programs
  • Daily responsibility for contract enforcement
  • Gathered, organized, and transmitted all information necessary for grievance arbitrations and legal decisions
  • Successfully conducted fact finding and research to represent position in negotiations, settlements, mediation, and arbitration.
  • Resolved labor disputes effectively through mediation, negotiation, and conflict resolution techniques.
  • Developed training programs for managers to improve their understanding of labor relations issues and best practices.
  • Conducted thorough investigations into allegations of workplace misconduct, providing detailed recommendations for resolution.
  • Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws.
  • Prepared comprehensive reports on labor relations activities for executive review and decision-making purposes.
  • Played instrumental role in managing successful workforce restructurings while minimizing negative impact on employee morale.
  • Oversaw union contract administration, ensuring proper interpretation and application of terms across organization.
  • Created educational materials to help employees better understand their rights and responsibilities under various labor laws.
  • Enhanced employee relations by developing and implementing labor policies and procedures.
  • Monitored industry trends to stay current on emerging issues related to labor relations and applicable legislation.
  • Acted as chief negotiator during collective bargaining sessions, achieving mutually beneficial agreements for both parties.

Montana Public Employees Association

Labor Representative
01.2015 - 01.2019

Job overview

  • Managed all areas including negotiations, contract enforcement, grievance settlement, mediations, and arbitrations.

State of Montana Unemployment Insurance

Trade Act/Claims Adjudicator
01.2009 - 01.2015

Job overview

  • Conducted Unemployment Insurance claim investigation and issued determination based on state and federal policy and law and rules
  • Served as Montana's only Federal Trade Act adjudicator
  • Provided statewide training to external and internal customers.
  • Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
  • Managed caseload of complex claims, ensuring proper handling and timely resolution for optimal outcomes.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.
  • Assisted claimants in navigating unemployment benefits system, addressing concerns, and answering inquiries promptly.
  • Enhanced customer satisfaction by resolving complex claim issues in timely and professional manner.
  • Maintained up-to-date knowledge of federal and state regulations governing unemployment insurance programs, ensuring compliance at all times.
  • Handled escalated claimant issues professionally, working towards satisfactory resolutions without compromising company policies or procedures.
  • Conducted regular audits of processed claims to identify errors or inconsistencies that may require corrective action or further investigation.

Education

University of Montana-Helena College
Helena

Associate of Arts Accounting
06.2018

Skills

  • Effective leader
  • Negotiation
  • Grievance resolution (step 1-arbitration)
  • Organizational and staff development
  • Policy Implementation
  • Internal and external customer service
  • Effective negotiation
  • Labor Law, rules and policies
  • Onboarding and Orientation
  • Benefits and claims Administration

Affiliations

  • SHRM
  • Little Red School House Board of Directors

Timeline

Volunteer- Program Director

SHRM Helena
02.2024 - Current

Field Consultant

Montana Federation of Public Employees
09.2019 - 11.2023

Labor Representative

Montana Public Employees Association
01.2015 - 01.2019

Trade Act/Claims Adjudicator

State of Montana Unemployment Insurance
01.2009 - 01.2015

University of Montana-Helena College

Associate of Arts Accounting

References

  • Karol Anne Davis, Chief Human Resources Director, State of Montana, 406.439.2847
  • James Fehr, Deputy Director, State of Montana Department of Environmental Quality, 406.465.0693
  • Gaye McInerney, HR Director, City of Great Falls, 406.455.8447

References

  • Karol Anne Davis, Chief Human Resources Director, State of Montana, 406.439.2847
  • James Fehr, Deputy Director, State of Montana Department of Environmental Quality, 406.465.0693
  • Gaye McInerney, HR Director, City of Great Falls, 406.455.8447
MEGAN CASEY