Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Megan Ceppetelli

Watitress/Bartender
Bingham,ME

Summary

Dedicated Medical and Restaurant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waitress/Hostess position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
9
9
years of post-secondary education
3
3
Certifications

Work History

Medical Assistant

Maine General Medical Center
Augusta , ME
05.2022 - Current
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Scheduled appointments for surgery, office visits, new patients, or nurse visits.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Compiled necessary documents for surgical billing packages.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.

Bartender

Grey's Atheltic Association
Enfield , CT
09.2021 - Current
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Served high customer volumes during special events, nights and weekends.
  • Followed strict recipes and drink measurements to minimize product used.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Create creative cocktails based off customers request, made new cocktails

Winetender

R Dee Winery
Enfield, CT
02.2022 - 09.2023
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Served high customer volumes during special events, nights and weekends.
  • Followed strict recipes and drink measurements to minimize product used.

Waitress/Bartender

GreatHorse
Longmeadow, MA
10.2021 - 06.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness.
  • Met with chef to review daily specials and menu changes.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Greeted new customers, discussed specials and took drink orders.
  • Informed customers about daily and seasonal specials.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Waitress, Bartender, Hostess

Snap's Billards & Bar
East Windsor , CT
05.2019 - 12.2021
  • Cultivated positive guest relations by managing information and orchestrating speedy environment
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Took drinks, food orders in establishment and to-go orders by phone, answered customer questions and informed of accurate wait time from kitchen if backed up.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Checked identification for minimum age for sale of alcoholic beverages.

Education

High School Diploma -

Enrico Fermi High School
Enfield, CT
09.2006 - 06.2010

Certificate - Medical Assisting

Springfield Technical Community College
Springfield, MA
09.2016 - 07.2017

Associate of Science - General Studies

Asnuntuck Community College
Enfield, CT
08.2011 - 05.2016

Skills

Order accuracy

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Software

POS

Square

Northstar

Certification

CPR

Timeline

CPR

09-2023

Alcohol Seller & Server Online Certification

01-2023

S.M.A.R.T. Bartending Certification Program

09-2022

Medical Assistant

Maine General Medical Center
05.2022 - Current

Winetender

R Dee Winery
02.2022 - 09.2023

Waitress/Bartender

GreatHorse
10.2021 - 06.2022

Bartender

Grey's Atheltic Association
09.2021 - Current

Waitress, Bartender, Hostess

Snap's Billards & Bar
05.2019 - 12.2021

Certificate - Medical Assisting

Springfield Technical Community College
09.2016 - 07.2017

Associate of Science - General Studies

Asnuntuck Community College
08.2011 - 05.2016

High School Diploma -

Enrico Fermi High School
09.2006 - 06.2010

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Megan CeppetelliWatitress/Bartender