Megan Cervantes
Bel Aire,KS
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Better Homes And Gardens Real Estate Alliance
2023.12 - Current
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Prepared and presented contracts and other legal documents to clients.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Developed targeted marketing campaigns for luxury properties, attracting qualified buyers and securing high-value transactions.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Generated leads for sales and rental properties through cold calls and referrals.
Real Estate Agent
EXP Realty, LLC
2022.02 - 2023.12
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Prepared and presented contracts and other legal documents to clients.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Developed targeted marketing campaigns for luxury properties, attracting qualified buyers and securing high-value transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
Veterans Service Representative
Department Of Veterans Affairs - United States Government
2017.07 - 2022.01
- Evaluated performance data and implemented necessary adjustments, resulting in continuous improvement of service delivery to veterans.
- Participated in regular professional development trainings to stay informed on changes affecting veterans'' access to appropriate benefits and resources.
- Maintained up-to-date knowledge of federal regulations, policies, and procedures related to veteran benefits administration.
- Enhanced veteran support by efficiently reviewing and processing claims and benefit applications.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Kept case files updated, accurate and aligned with requirements.
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
- Collaborated with interdisciplinary teams to ensure timely processing of claims and delivery of services to veterans.
- Assisted clients with obtaining housing, employment and support resources.
- Analyzed claims to determine percentage of disability, permanent and total disability and entitlement to compensation.
- Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved concerns from veterans by conducting thorough investigations into case discrepancies or errors in recordkeeping.
Veterans Service Representative
Department Of Veterans Affairs - United States Government
2004.04 - 2017.07
- Evaluated performance data and implemented necessary adjustments, resulting in continuous improvement of service delivery to veterans.
- Participated in regular professional development trainings to stay informed on changes affecting veterans'' access to appropriate benefits and resources.
- Maintained up-to-date knowledge of federal regulations, policies, and procedures related to veteran benefits administration.
- Enhanced veteran support by efficiently reviewing and processing claims and benefit applications.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Kept case files updated, accurate and aligned with requirements.
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
- Collaborated with interdisciplinary teams to ensure timely processing of claims and delivery of services to veterans.
- Assisted clients with obtaining housing, employment and support resources.
- Analyzed claims to determine percentage of disability, permanent and total disability and entitlement to compensation.
- Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved concerns from veterans by conducting thorough investigations into case discrepancies or errors in recordkeeping.
Supply Technician Supervisor
United States Marine Corps, USMC
1999.11 - 2007.11
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Developed training programs for new employees, fostering a skilled workforce capable of meeting organizational goals.
- Managed budget allocations for the procurement of materials, reducing overall expenses without compromising quality.
- Provided supply chain guidance to team of 30 employees.
- Coordinated cross-functional teams to optimize supply chain efficiency and meet delivery deadlines.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Conducted regular audits to ensure proper documentation and compliance with regulatory standards.
- Provided excellent customer service by proactively addressing inquiries from internal customers about product availability or order status.
- Oversaw daily operations of the supply department while providing mentorship and guidance to junior staff members.
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Forecasted and managed annual operating budget for every location.
Education
Bachelor of Arts - Business Administration And Management
McLennan Community College
Waco, TX09.2008
Skills
- Tech-Savvy
- Strong organizational skills
- Accomplished in commission sales
- Market monitoring
- Client Relationship Management
- Real Estate Law
- Sales Dedication
- Fluent in Spanish
- Sales negotiation
- Purchase Agreement Writing
Affiliations
- National Association of Realtors (NAR)
Certification
- Real Estate License
Hobbies
Writing: I write articles for a blog, pertaining to the subject of real estate, on the Better Homes and Gardens Real Estate website.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Russian
Limited Working
Timeline
Real Estate Agent
Better Homes And Gardens Real Estate Alliance
2023.12 - Current
Real Estate Agent
EXP Realty, LLC
2022.02 - 2023.12
Veterans Service Representative
Department Of Veterans Affairs - United States Government
2017.07 - 2022.01
Veterans Service Representative
Department Of Veterans Affairs - United States Government
2004.04 - 2017.07
Supply Technician Supervisor
United States Marine Corps, USMC
1999.11 - 2007.11
Bachelor of Arts - Business Administration And Management
McLennan Community College
- Real Estate License
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