Megan Chaffee
Kasilof,AK
Summary
Skilled in documentation accuracy and customer service, I significantly reduced shrinkage rates at The Home Depot Inc by monitoring merchandise movement. My experience at Central Peninsula Hospital honed my ability to manage sensitive information and streamline processes, enhancing patient experiences through effective problem-solving and teamwork.
Overview
4
4
years of professional experience
Work History
Patient Registrar
Central Peninsula Hospital
12.2022 - Current
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Contributed to a positive patient experience by providing exceptional customer service and addressing any concerns or questions throughout their visit.
- Streamlined the registration process for better efficiency with effective communication and organization skills.
Merchandising Execution Team Associate
The Home Depot Inc
05.2020 - 12.2022
- Reduced shrinkage rates significantly through diligent monitoring of merchandise movement within the store and prompt reporting of discrepancies to management.
- Supported promotional events by setting up attractive displays, managing inventory levels effectively during peak periods.
- Contributed to a positive work environment by fostering strong teamwork among associates and actively participating in staff meetings.
- Improved store profitability through effective inventory management and timely restocking of products.
- Managed seasonal transitions effectively, coordinating efforts across departments to ensure seamless execution of new merchandise layouts and markdowns.
- Assisted in training new team members on company policies and procedures, ensuring consistent execution across the team.
- Enhanced product visibility by creating eye-catching displays and implementing strategic merchandising techniques.
- Maintained a clean, organized store environment by executing detailed planograms and adhering to established visual guidelines.
- Increased customer satisfaction levels by addressing inquiries promptly and providing knowledgeable product recommendations based on individual needs.
- Ensured accurate pricing by regularly updating price tags and promotional materials, reducing customer complaints and increasing sales potential.
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
Education
Associate of Arts -
Kenai Peninsula College
Soldotna, AK05.2010
Skills
- Documentation accuracy
- Information documentation
- Customer Service
- Problem-Solving
- Collaboration and Teamwork
- Organization and Time Management
- Epic Systems
Timeline
Patient Registrar
Central Peninsula Hospital
12.2022 - Current
Merchandising Execution Team Associate
The Home Depot Inc
05.2020 - 12.2022
Associate of Arts -
Kenai Peninsula College