Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Assistant Manager
RKW Residential
08.2024 - Current
Assisted in the leasing process for successful occupancy rates and revenue growth.
Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
Implemented innovative solutions to streamline the application process, increasing efficiency for prospective tenants.
Built strong relationships with residents through excellent customer service and communication skills.
Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.
Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
Collected, completed, and processed lease applications.
Explained terms of lease and amounts to be paid to tenants.
Established key relationships with potential leasers and renters.
Managed daily and weekly marketing and leasing plans.
Trained leasing professionals on regulatory requirements, company policies, and office procedures.
Leasing Consultant
Assetliving Property Management
10.2023 - 08.2024
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Sales Representative
Ivox Solutions
11.2022 - 10.2023
Developed and implemented sales strategies to increase profits.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Lincare
06.2022 - 11.2022
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Developed and implemented marketing plans to increase brand awareness and drive sales.
Generated new leads through networking and attending industry events.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Secretary
Quik Change Oil And Lube
06.2016 - 07.2022
Maintained office supplies inventory by checking stock and ordering new supplies.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Performed research to collect and record industry data.
Recorded and tracked operational expenses to identify and eliminate wasteful spending.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Handled daily scheduling tasks and provided administrative support for entire department.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Entered data into system and updated customer contacts with information to keep records current.